Cloud and Security Support Engineer
Jobbeschreibung
Genève, Genf, Schweiz
SonarSource
03.05.2024
Möchten Sie Updates für diesen und ähnliche Jobs?
GenevaIT Operations – IT Ops /Full-time/ HybridSonar’s industry
leading solution solves the trillion-dollar challenge of bad code,
equipping developers and organizations to reach a problem-free state
in their codebase with Clean Code. Through its unique Clean as You
Code methodology, the organization has empowered 7 million developers
and 400,000 organizations across the globe to systematically deliver
better software. Sonar provides a series of products to help engineers
eliminate bugs and vulnerabilities and champion quality code in the
software development process. Our goal is to make these products the
ultimate automatic code analysis solution and get them adopted by
millions of users for millions of projects and billions of lines of
code.To achieve this, our IT Operations team has a mission to “Support
and Scale our Cloud Infrastructure by providing a stable, secure, and
frictionless technology environment.” We manage cloud infrastructure
systems that support the organization, enabling teams and individuals
to deliver their best work. The impact you can haveThe IT Operations
team is composed of passionate engineers who are fully engaged in
delivering the best products that help teams deliver their best work.
We are focused on reducing friction and getting the most value from
solutions to enhance outcomes. We want to expand our Support team to
keep managing our cloud platform in a predictable way that accounts
for scalability, resilience, and performance. On a daily basis, you
will Be the Level 2 Support in both Cloud Infrastructure and Security
domainsTake ownership of Cloud Infrastructure and End-point Security
issues reported and see problems through to resolutionProactive
monitoring of Infrastructure and Security systemsManage tickets for
Incidents and requests for services in the ServiceNow queue Research,
diagnose, troubleshoot, and identify solutions to resolve
infrastructure incidents and SIEM alertsFollowing standard procedures
for proper escalation of unresolved issues to the appropriate internal
teamsDocument technical knowledge in the form of notes, manuals, and
RunBooks and Knowledge ArticlesAct as a Support representative in the
cloud and office Infrastructure projectsTake the initiative to improve
infrastructure platforms and process automation toward operational
excellenceWork with Infrastructure as a Code, AWS CFN/CDK, IAM, Linux,
DNS, Certificates, and network managementInvestigate Customer Security
IssuesThe technical skills you will demonstrateCloud Engineer with at
least two years of experience in AWS, Linux, DNS, and network
administrationGood knowledge of systems engineering, network
foundations, and network protocols.Experience with supporting AWS
Infrastructure. Azure and GCP are a plus.Experience with AWS Security
services such as Security Hub, GuardDuty, and ConfigHands-on scripting
and automation with Python, Powershell, Bash, YAML,
CloudformationExperience with IaC, Ansible, Git/Github, and
Certificate managementCapable of performing log analytics and insights
to correlate events and determine root causesBackground in
observability systems like DataDog and/or SIEM
monitoringCertifications in AWS, Linux, or other position-related
fields are a plusThe soft skills you will demonstrateHighly
autonomous, pragmatic, and organizedOpen-minded and very positive
can-do attitudeYou prefer to work in a team, sharing information and
ideas and understanding the power of collective thinking to get the
best solutionsComfortable in dealing with change and
complexitySelf-confident enough to challenge the status quo as well as
to receive and give feedback to improve the team and yourselfValuing
“done” over “perfect”You are friendly and enthusiasticWords from the
teamOur team is made of passionate teammates making sure that we can
provide a seamless service to meet the company's needs. We use Cloud
Service Providers to achieve our objectives and leverage SaaS
best-of-breed solutions. We help the internal teams and users across
our 4 campuses in Austin, Annecy, Bochum, and Geneva and take pride in
enabling teams to deliver their very best work at SonarSource.Why you
will love it here• We value a safe work culture - founded in respect,
kindness, and the right to fail.• We hire great people - we value
communication skills as much as technical prowess and we strive to
create a work environment that allows for everyone to succeed and feel
empowered to do their best work. Our 500+ SonarSourcers from 35
different nationalities can relate!• Work-life balance - a healthy
work-life balance is very important at Sonar. • Flexible hours - we
schedule our days in order to be effective at work, while also being
able to enjoy life’s important moments.• We promote continuous
learning - in an ever-changing industry, learning new skills is the
key to growth and success! We're happy to support all employees in
this journey if desired. What we doAs Home of Clean Code, Sonar is the
ultimate solution to achieving Clean Code for developers and
organizations alike. The company was formed to develop the open-source
tool SonarQube, which has since become the go-to standard in code
quality management. We strive every day to pave the way for
developers, tackling the toughest issues head-on and pushing the
limits of what’s possible. Who we areAt Sonar we believe in people,
dedication, and innovation. We’re a team of problem solvers who are
passionate and relentless in their respective missions. We want to
work with people who are ready and willing to fasten their seat belts
and be part of an incredible ride! Our Core Values are: Smarter
Together, Excellence, Innovation, and Delivery. They reflect our
unique culture and we expect them to help shape and positively
strengthen our organization. If you want to learn more about our
culture, check out our blog post.Join us; we’ll be smarter and
stronger together!Sonar is an equal-opportunity employer and is
committed to treating every employee with equal respect and fairness.
We maintain a zero-tolerance policy toward any form of discrimination.
All candidates will receive equal consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, citizenship, age, veteran status,
disability, or any other legally protected status.