Director, Field Force Training Lead
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Alnylam Pharmaceuticals
27.04.2024
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DescriptionOverviewAlnylam (Nasdaq: ALNY) is delivering on a bold
vision to turn scientific possibility into reality, with a robust RNA
interference (RNAi) therapeutics platform. As the pioneer in RNAi and
the leading RNAi therapeutics company, we have always been
uncompromisingly dedicated to translating the breakthrough science
into transformational medicines to help as many people as possible.
Long focused on rare and genetic diseases, our scientific advances are
now allowing us to bring the power of RNAi therapeutics to more
prevalent diseases and as a result, we are beginning to recognize the
full potential of this new class of medicines. Alnylam is committed to
its journey to become a top 5 independent, global biopharma company.
We are already admired and recognized for our dedication to patients,
company culture that empowers people to do their best work, track
record of scientific innovation, social responsibility, and commercial
excellence. Founded in 2002, and headquartered in Cambridge, Mass.,
Alnylam has over 1,650 employees at work across the globe. We are
seeking smart, passionate, “change the world” kind of people who are
ready to say, “challenge accepted” to our mission. Thanks to the
commitment of every employee globally, Alnylam is proud to have been
recognized as one of Fast Company’s 2021 Best Workplaces for
Innovators, a Science Magazine Top Employer three years in a row
(2019-2021), a Boston Globe Top Places to Work seven years in a row
(2015-2021), a Great Place to Work in Asia, Brazil, the U.K., and
Switzerland, Searmount’s 100 Best Companies and Best Companies for
Dads, Bloomberg’s Gender Equality Index, among others.The purpose of
the role is the strategic and tactical planning of training, designed
to maximize the effectiveness of customer engagement by the field
teams, working in partnership with key internal stakeholders.Head of
Field force Training & Development is responsible for the design,
development, and implementation of learning programs for Alnylam
International. This includes updating, maintaining, and delivering new
hire training for the office and field force team, as well as
addressing the ongoing learning and development needs of the entire
field force, main focus on Key Account Managers The role reports to
Head of Business Operations, InternationalSummary of Key
Responsibilities· To develop, coordinate and run induction
training programs for all field force, e learning and F2F programs
including regular certifications· Work with Brand Teams in the
identification and development of key training outcomes that support
Brand Plan execution pre and post launch· Responsible for
development and implementation of competency-based skills · Act
as a point of contact with the Global Training team to ensure
alignment of in field working practices and ways of working ·
Provides strong technical expertise and program leadership required
for the development and implementation of global training and
educational projects · Manage deliverables according to
endorsed plans and timelines across multi-functional teams.·
Development of metrics and performance measures, reporting and
analysis to meet business needs· Ensure compliance to training
and education regulatory requirements and consistent implementation of
best practices, standards to support inspection readiness·
Responsible for delivery of new hire orientation scientific program
for the International region· Collaborates with Country
Managers, Brand, Regulatory, and other stakeholders to design and
deploy targeted programs that reduce knowledge gaps and enhance field
effectiveness · Serves as the conduit between Marketing,
Commercial and Medical Affairs by translating and communicating brand
and disease strategies to office and field force personnel through
multiple training mediums.He/she will leverage emerging technology to
increase effectiveness of delivery, maximize resources and adapt
content delivery for maximum impact. The individual will seek
actionable feedback during and following training sessions to improve
individuals’ proficiency levels. This role will follow up to ensure
field force understanding and consistent delivery of accurate product
messaging and clinical information to customers. The Director will
identify and communicate learning and development opportunities to
initiate new Learning, Training & Development efforts. He/she will
seek resources to address field needs by leveraging existing programs
or devising new programs. He/she should know best practices in
knowledge testing and content retention; both to comply with local
standards but also to ensure that key messages are consistent and
retained. The Director will remain current in advancements on various
topics to provide the most effective delivery of materials, including
but not limited to, product knowledge, marketplace conditions and
competitive landscapes This person will maintain superior clinical
fluency in all assigned disease states to equip learners to engage
stakeholders in meaningful, results-driven conversations. He/she will
engage in ongoing development of clinical and market knowledge to
maintain content expert status. This role will demonstrate a
comprehensive knowledge of clinical and therapeutic practices; how to
leverage understanding within compliance guidelines; and demonstrate
how to adjust use of aids to align to customer-specific requirements.
This individual will ensure the field force are continually educated
and advised on the safe use of products through targeted and effective
train-the-trainer efforts.Qualifications· Bachelors’ or
Master’s Degree in science is preferable · A proven career in
the biotech/pharmaceutical industry including significant experience
in training· Rare disease experience is essential·
Fluent in English, second language preferred · Excellent
communication, presentation and writing skills· Proven ability
to synthesize disparate sources of material into coherent Learning
deliverables· Ability to influence at different levels in the
organisation· Presentation and facilitating skills so can
manage sales cycle meetings· Project management experience
including:o Directing the project process by writing statements of
work and/or estimating hourso Keeping project costs within budgeto
Managing external project teams (graphic designers, medical writers,
eLearning developers, etc.)· Exceptional attention to detail·
Knowledge of e-Learning methodology and software, Instructional design
theories, models, application and designing tools are essencial ·
Creative aptitude and experience contributing to the creative process·
Ability to work in a matrix environmentAlnylam Pharmaceuticals is an
EEO employer committed to an exciting, diverse, and enriching work
environment.