Global Commercial Excellence - Engagement & Change Management Lead (m/f/d)
Jobbeschreibung
Basel, Basel-Stadt, Schweiz
Straumann Group
27.04.2024
Möchten Sie Updates für diesen und ähnliche Jobs?
Job PurposeThis key role in Straumann will develop, distribute and
govern Commercial Excellence engagement and transformational content
and tools to educate and motivate commercial stakeholders to leverage
new digital capabilities being deployed by CommEx. Main Tasks and
ResponsibilitiesDesign, build and maintain the Global CommEx Intranet
to support communications, training, demos and process support for
internal stakeholdersIdentify training needs and develop a training
road map as well as learning pathways and develop relevant training
materials (text, video, etc) in a scalable structure that enables
countries/ regions to translate and deploy easily. Deliver insights
and recommendations on engagement best practices and barriers to help
business and CommEx leadership more effectively drive engagement and
increased value for all levels of commercial teams. Collaborate with
internal customers and suppliers to develop engaging content that
helps communicate CommEx’s mission and impactDrive internal customer
and user feedback mechanisms post go live and pre-design to ensure
CommEx is focusing its time and resources on the highest ROI
opportunities.Tightly partner with GCE and Region CommEx along with IT
and development partners to deliver clear, engaging release
information for all relevant users and administrators of new CommEx
capabilitiesSupport change management activities for CommEx’s
solutions and partner with different stakeholders in regions and
countries to assess needs and collaborate on local
adoptionRequirements neededEducationBachelor’s degree
ExperienceMinimum 3 years experience in a similar role: proven track
record in creating effective end-user communications to various user
groups to support tool adoption. Experience in translating technical
enhancements into user-friendly communications and enabling best
practice sharingProven track record of driving high user engagement
(>80% daily engagement) on CRM and other commercial solutions in a
global multi-business unit field force with over 2,000 sales repsAt
least 5 years of experience with Salesforce.com and related
technologiesSalesforce admin 201 certification preferredMinimum 3
years experience in creating end-to-end training material on CommEx
tools including identifying training needs and instructional
designMinimum 3 years experience in creating engaging content with
video editing tools (e.g. Adobe Premier Pro, Camtasia) preferredExpert
level in creating effective and informative Intranet pages in
SharePointMinimum 3 years experience with agile development processes
and teamsAt least 5 years working in a global/ international
multilingual multicultural environmentAt least 5 years medical device
industry experienceExperience in field and/ or inside sales
preferredExperience/ certification with marketing automation tools is
a plusStrong English language proficiency mandatory. Two or more
European languages and/ or Mandarin highly desirable.Personal
AttributesFor example: Strong analytical skills, result
orientationSelf-starter with high focus on results and
outcomesComfortable with ambiguityEntrepreneurial mindset focused on
finding novel solutions to complex problemsHighly collaborative, able
to manage demands from different people with differing
perspectivesStrong leader and change driver who can create an
environment of high engagement and buy-in across countries and
functionsStrong combination of IQ and EQ a must. High empathy combined
with high outcomes focus are needed to succeed in this
roleOutcome-obsessed creative approach to solving new problems in new
ways leveraging a “fail fast and evolve” approach All qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual orientation, gender identity,
national origin, or disability.Employment Type: Full Time Alternative
Locations: Switzerland : Basel Travel Percentage: 0 - 20% Requisition
ID: 12695Job SummaryJob number: 12695Date posted :
2024-03-04Profession: SalesEmployment type: Full Time
WHATJOBS?:
0 Treffer für Global Commercial Excellence Engagement & Change Management Lead (m/f/d) in Basel