Telephonist (Bilingual French & English)

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  Telephonist duties:
  • Handle both external and internal calls with professionalism and efficiency.
  • Manage call transfers and message taking using the operator station.
  • Support executive communications during breaks and absences of Assistants for specific management groups.
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  Travel Management organisation :
  • Assist and advise on national CFF travel arrangements.
  • Take charge of international travel requests.
  • Manage renewals of CFF subscriptions.

• Expertise in Communication Systems: Proven experience with CISCO VOIP systems and proficiency in using the Samwin operator station.
• Language Skills: Fluent in English and French, with superior verbal communication abilities. Additional language proficiency is advantageous.
• Administrative Proficiency: Experience in handling travel arrangements, particularly with CFF, and a knack for meticulous planning and support.
• Interpersonal Skills: Exceptional customer service skills, a collaborative spirit, and the capacity to manage multiple tasks efficiently.

Full time role.