238 Jobs für Desktop Support in Schweiz

Job Description: Desktop Support Engineer

Location: Basel

Long Term Contract with client

Language: B2 Level German Language proficiency

Job Description:

• 2-4 years of desktop support, ServiceDesk, End User Support, Deskside, IT manager, IT Admin, IT Support or IT helpdesk experience.
• Strong hands-on knowledge of Mac OS (macOS) or Windows 10/11 troubleshooting.
• Experience with Active Directory, MDM tools and ticketing systems (ServiceNow, Jira, etc.).
• Break- Fix exp is highly desired.

Job Type: 100%

Pay: CHF49' CHF51'000.00 per month

Work Location: In person

Job Description

We are seeking a motivated Desktop Support Specialist (Level 1) to provide first-line technical assistance to end-users. You will be responsible for diagnosing and resolving basic hardware, software, and networking issues while ensuring high-quality customer service.

Responsibilities:

• Provide first-level support for desktops, laptops, printers, and mobile devices.
• Install, configure, and troubleshoot Windows and macOS operating systems.
• Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
• Perform Active Directory tasks such as password resets and account unlocks.
• Troubleshoot basic network connectivity issues (DNS, DHCP, VPN).
• Log and manage support tickets in ITSM systems (e.g., ServiceNow, Jira).
• Set up workstations, peripherals, and ensure proper software installations.
• Escalate unresolved issues to Level 2 support when necessary.
• Maintain accurate documentation of incidents and resolutions.

Requirements:

• 1–2 years of experience in IT/desktop support or helpdesk role.
• Knowledge of Windows 10/11, Microsoft 365, and Active Directory.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP).
• Excellent communication and problem-solving skills.
• Ability to provide clear instructions and customer-focused support.
• Valid work permit to work full-time in Switzerland.

Job Types: 100%, Part-time

Application Question(s):

• Do you have valid work permit in Switzerland?
• It is a backfill role, the days for backfill are 28th September to 3rd October. Are you available on these dates?

Language:

• French (Required)
• English (Required)

Location:

• Rolle, VD (Required)

Work Location: In person

*** Desktop Infrastructure Support Specialist - Initial 6 Month Contract - On site near Basel - Leading Pharmaceutical Company ***

About the Role

RED Global are looking for a skilled IT professional to provide desktop infrastructure support across our clients global organization. This role combines hands-on technical expertise with strong collaboration, project coordination, and compliance awareness in a regulated (R&D/GMP) environment.

Key Responsibilities

• Provide end-to-end support for desktops, laptops, and iOS devices, including hardware, OS, and standard software.
• Manage endpoint device lifecycle: deployment, troubleshooting, qualification (GxP systems), and disposal.
• Deliver first-level support for global applications and collaborate with IT Service Centre, business partners, and global infrastructure teams.
• Maintain accurate IT asset inventory and coordinate vendor access for data center operations.
• Support IT projects, ensuring compliance with security policies and alignment with business needs.

Qualifications & Experience

• Robust knowledge of IT systems, hardware, software, and standard applications.
• Proven expertise in end-user support, PC/software deployment, and troubleshooting.
• Strong understanding of network configurations and IT Service Management processes.
• Experience working in R&D and GMP environments.
• Track record of effective collaboration within multinational and virtual teams.
• Strong interpersonal and organizational skills with ability to coordinate across stakeholders.

If you are open to a new role now, please apply with an updated CV and someone from the team will be in touch

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking.

Responsibilities

• Maintain, implement, and troubleshoot networks
• Design and support our network systems and infrastructure
• Configure and operate routers and switches
• Monitor network performance and make recommendations based on performance analysis

Qualifications

• Bachelor's Degree in Computer Science or related area
• 2 - 4 years of experience with network administration in a Linux or Windows environment
• Knowledge of IP networking fundamentals

Urgent Hiring in Switzerland – Desktop Support Engineers (DSS / EUC)

We have immediate openings across Switzerland for skilled Desktop Support Engineers.

Key Responsibilities:

• Provide onsite support for desktops, laptops, printers, and peripherals

• Install, configure, and troubleshoot operating systems, hardware & applications

• Handle incidents & service requests in line with SLAs

• Perform hardware replacement, upgrades, and IMAC tasks (Install, Move, Add, Change)

• Support network connectivity, VPN & basic LAN/WAN troubleshooting

• Maintain asset inventory & documentation

• Coordinate with remote teams and escalate when required

• Ensure IT security compliance & follow company policies

• Deliver excellent end-user experience with clear communication

Candidate Profile:

• Prior experience in Desktop Support / End User Computing (EUC)

• Strong troubleshooting & customer service skills

• German proficiency: B1 certificate required (A2 with experience will also be considered)

Job Locations (Switzerland):

• Basel – 6 vacancies

Apply Now:

Contact:

Company: TheEuConsultancy

Don't miss this chance to grow your career with a global IT team

Job Type: Permanent

Work Location: In person

We are urgently hiring Desktop Support Engineers for onsite roles in Switzerland.

Immediate joiners preferred

Role: Desktop Support Engineer (DSS)

Locations & Openings:

Rate: Approx. $15–$22/hour (depending on experience and location)

Language Requirement:

B1 German certificate required

A2 may be accepted if currently working in Germany (language skills will be evaluated)

Skills Required:

1–2 years of experience in desktop/EUC support

Windows, Active Directory, ServiceNow (or similar tools)

Strong troubleshooting and customer service

Start Date: ASAP

Contract: Full-time, onsite only

EU work authorization or Swiss residence preferred

Hiring: Desktop Support Engineer (L1) – Switzerland

We are seeking a motivated Desktop Support Engineer (Level 1) to join a leading IT services provider in Switzerland. If you are passionate about IT support and possess German language skills, this is an excellent opportunity to grow your career

Role Overview

Position: Desktop Support Engineer (L1)

Type: On-site

Locations: Basel, Rotkreuz, or Kaiseraugst (exact location to be confirmed)

Start Date: Immediate

Candidate Requirements

Proven experience in desktop or IT support

German language proficiency – minimum B1 certificate required

(A2 level may be accepted if currently employed in Germany – language ability will be assessed)

Willingness to work on-site in Switzerland

Valid work authorization for Switzerland or EU

Art der Stelle: Freelance

Gehalt: CHF3' CHF4'300.00 pro Monat

Arbeitsort: Vor Ort

Wipro Limited (NYSE: WIT, BSE: , NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

We are seeking a skilled Desktop Support Engineer to provide technical assistance to our clients. As a Desktop Support Engineer, you will be responsible for installing, upgrading, and troubleshooting hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. Your problem-solving attitude and ability to give clear technical instructions will be crucial in this role. Familiarity with remote troubleshooting techniques is also essential. Ultimately, you will ensure prompt and accurate customer service, contributing to increased client satisfaction.

• Address user tickets related to hardware, software, and networking.
• Walk customers through installing applications and computer peripherals.
• Ask targeted questions to diagnose problems.
• Guide users with simple, step-by-step instructions.
• Conduct remote troubleshooting.
• Test alternative pathways until you resolve an issue.
• Customize desktop applications to meet user needs.
• Record technical issues and solutions in logs.
• Direct unresolved issues to the next level of support personnel.
• Follow up with clients to ensure their systems are functional.
• Report customer feedback and potential product requests.
• Help create technical documentation and manuals.

Experience on end user devices (laptop, desktop, printers, mobile, Video conf room equipment, Wifi/LAN) support, good communication skills, ITSM process knowledge

• 5+ yrs of relevant experience
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role.
• Hands-on experience with Windows OS environments.
• Imaging the devices through SCCM and Intune
• Ticket handling skills in ServiceNow application and familiarity with SLA for the tickets by priority
• Asset Inventory Management and ability to track them in ServiceNow
• Ability to troubleshoot LAN, Wifi and VPN related issues
• Working knowledge of office automation products and computer peripherals (e.g., printers and scanners).
• Knowledge of network security practices and anti-virus programs.
• Ability to perform remote troubleshooting and provide clear instructions.
• Excellent problem-solving and multitasking skills.
• Customer-oriented attitude.

Mandatory Skills: Desktop Support.

Experience: 3-5 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description

Allied Digital Services

*Position Title:

Deskside Technician – End User Computing

*JOB DESCRIPTION

The position of Deskside Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.

The candidate works on assignments of a diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.

Essential duties for the position include, but are not limited to the following:

• Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
• Resolve incidents and problems associated with EUC equipment.
• Must have experience with MacBook and Android devices
• Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
• Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
• Provide repair and maintenance for mobile devices
• Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
• Provide software break/fix services and replacement of non-warranty assets for end users
• Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
• Provide warranty and break/fix support for networked printers and scanners
• Configure and support end users on mobile computing platforms
• Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc
• Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
• Provide on-site hardware support for general troubleshooting and problems for end user computing technologies
• Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
• Utilize problem management database and systems to track and report on customer calls and requests.
• Communicate technical information to technical and non-technical team and customers.
• Deskside support services as required.

*JOB REQUIREMENTS/QUALIFICATIONS

Experience:

• Requires 3+ years of related work experience
• Sound knowledge of imaging tools (Ghost, MDT)
• Sound knowledge of data backup and recovery tools (USMT)
• Installing, upgrading, and maintaining Windows 11
• Installing, upgrading, and maintaining MacBook and Android Devices
• Deploying Windows 11 and Google Workspace in large enterprises
• Configuring hardware and applications related to Windows, Mac, and Android devices
• Much have Intune Experience
• Configuring network connectivity
• Configuring access to resources
• Configuring mobile computing
• Configuring backup and recovery options

Certifications:

• A+ Certification

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: In person