3 Jobs für Senior it-supporter in Zürich
IT-Support-Professional
Heute
Job angesehen
Arbeitsbeschreibung
Wir suchen nach einer qualifizierten Persönlichkeit, die folgende Aufgaben übernehmen kann:
- Sicherstellung eines hohen Servicelevels für unsere Kunden.
- Entgegennahme und Qualifizierung von Benutzermeldungen und Fragen in Bezug auf Webapplikationen (2. Stufe des Supports).
- Abstimmung der Problemlösung mit dem Entwicklerteam.
- Enge Zusammenarbeit mit der IT und den Fachbereichen unserer Kunden.
- Direkter Kontakt mit Benutzern im gesamten Schweizer Gebiet.
- Erfassung von Wissensbasis-Einträgen und Optimierung der Supportprozesse.
- Qualifizierte Berufslehre im IT-Bereich.
- Erfahrung in der Betreuung moderner Webapplikationen und SQL-Datenbanken.
- Zuverlässigkeit und Verantwortungsbewusstsein.
- Strukturierte und analytische Arbeitsweise.
- Kommunikativität.
- Perfektes Deutsch sprechen und schreiben.
Bei dieser Position kannst du deine Fähigkeiten weiterentwickeln, Erfahrungen sammeln und dich wertvoll machen.
Weitere InformationenFür weitere Details zur Position empfehlen wir dir einen Blick auf unsere offizielle Webseite oder eine direkte Kontaktaufnahme mit uns zu nehmen.
IT Support Analyst (f/m/d) - onsite
Vor 13 Tagen gepostet
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Arbeitsbeschreibung
**Competitive salary | Switzerland: client site (Zurich)**
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA is currently looking for an **IT Support Analyst (f/m/d) on client site in Zurich** for our growing team in Switzerland.
**Overview**
Responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters.
**Key Skills**
+ Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals
+ Installs, maintains and optimizes desktop /notebook configurations at customer sites
+ Diagnoses and resolves product performance problems
+ Performs maintenance and repair services
+ Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
+ Instructs customers in the operation and maintenance of the system
**Technical Skills**
+ Relevant experience or equivalent combination of education and work experience
+ Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required
+ Strong customer interaction skills
+ Fluent in both German and English, both spoken and written
+ A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required
**Location**
This role requires you to work fully on client site (Monday-Friday) in Zurich.
**Benefits**
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
**_#LI-EMEA_**
Network Engineer and IT Support MA 100%
Vor 19 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
For our client in the Medical Practices industry, we are looking for a Network Engineer and IT Support MA 100% for a permanent role based in Zurich.
Your tasks
- Collaboration in the Service Desk 1st Level Support
- Proactive support of applications with a focus on 2nd level support
- Analyze, resolve and document Level 2 support issues
- Providing technical services and support for WAN and LAN connections, routers, firewalls and network security
- Troubleshooting and effectively resolving network problems
- Maintain current knowledge of relevant network, hardware and software applications and best practices
- Installation, configuration and support of PC, peripheral and multimedia devices
- Participation in major network installations and upgrades
- Operating the server and network infrastructure (VMware)
- Administration of the cross-site Microsoft 365 platform
- Remote monitoring and management of system alerts and notifications
- Participation in the evaluation and implementation of new IT solutions
- Participation in IT projects
- Collaboration with external IT partners
Your Profile
- Completed IT training at HF/FH level or equivalent training (CISCO certifications are an advantage)
- Several years of experience in a comparable position
- Experience in the application and implementation of ITIL processes (incident, problem, change, release, etc.)
- Experience in operating virtualization solutions (ESXi) and storage systems
- Strong communicator who wants to work independently and responsibly in a dynamic environment
- Organizational skills, attention to detail with the ability to set priorities and meet deadlines
- Understanding of systems and dependencies as a whole, even outside the specialist area
- Very good knowledge of German and good knowledge of English (mandatory), knowledge of Italian and/or French is an advantage
- Loyalty and discretion
- Driving license category B (occasional travel)
- Relevant working/residency permit or Swiss/EU citizenship required
Your application
Please apply online. For further information about the position, please contact your Gi Group recruiter, Mrs. Anh Nguyen ( ).
About Gi Group
Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people's lives in 37 countries around the world.
In Switzerland we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences and former Kelly Services. We are active in temporary, permanent and professional staffing as well as in a variety of complementary HR Services. With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market.
Gi Group is specialist for Temporary and Permanent staffing and your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.
Branche: Medizin/Krankenhaus
Funktion: Technologie/EDV
Anstellungsart: Festanstellung
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