65 Jobs für Client Support in Schweiz

For our client, a company in the IT industry based in Reinach (BL), we are looking for a Client Support Engineer for a permanent role.

Your responsibilities:

• You actively support our service organization and help ensure that our customers can count on reliable technical support at all times
• You are the first point of contact for technical issues – especially in the areas of network and telephony – and impress with solution-oriented communication
• You will independently carry out fault analyses and troubleshooting at our customers' sites, either on-site or remotely, and ensure smooth operations
• You actively shape our services by identifying potential for improvement and contributing to continuous optimization with your technical know-how

Your qualifications:

• Professional experience – ideally in technical support – and a good sense for practical solutions
• You have initial experience with Cisco products in the areas of networking and collaboration or are motivated to quickly familiarize yourself with these technologies
• You value expanding your knowledge through targeted training and further education
• You enjoy working in a team, act independently and always keep the needs of our customers in mind
• New tools, systems and technologies awaken your curiosity – you stay up to date and enjoy developing yourself further
• You understand Swiss German, have excellent German skills (C1/C2) and good English skills
• You are well organized, self-motivated and convince with your reliable, solution-oriented way of working
• You have a category B driving license and are willing to support our customers at various locations in German-speaking Switzerland
• Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland

Your application

Please apply online. For further information about the position, please contact your Gi Group recruiter, Mrs. Anh Nguyen ( ).

About Gi Group

Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people's lives in 37 countries around the world.

In Switzerland we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences and former Kelly Services. We are active in temporary, permanent and professional staffing as well as in a variety of complementary HR Services. With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market.

Gi Group is specialist for Temporary and Permanent staffing and your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.

 

Branche: EDV

Funktion: Technologie/EDV

Anstellungsart: Festanstellung

Adecco

Bist du eine aufgeschlossene, zuverlässige, selbstständige und belastbare Persönlichkeit? Liebst du es, deinen Kunden immer das Beste zu bieten und arbeitest dabei mit Genauigkeit und Eigeninitiative? Wenn du ausserdem keine Lust auf 0815-Angebote hast und gerne kreative Lösungen entwickelst, dann passt du perfekt zu uns!

Aufgaben

• Erstellung anspruchsvoller Angebote für Kunden aus allen Branchen
• Regelmässiger telefonischer Austausch in deutscher Sprache mit Neukunden
• Unterstützung der Auditierenden im Tagesgeschäft
• Beitrag zur Kundenzufriedenheit
• Erfassung und Pflege der Kundendaten in der ERP-Software

Profil

• Abgeschlossene kaufmännische Ausbildung oder eine vergleichbare Qualifikation, mindestens fünf Jahre Berufserfahrung
• Muttersprache Deutsch, Französisch und Englisch von Vorteil
• Ausgeprägtes Zahlenverständnis und Verhandlungsgeschick
• Schnelle Auffassungsgabe, hohe Belastbarkeit, Selbstständigkeit und Durchsetzungsvermögen
• Fundierte Kenntnisse in der Anwendung von MS Office (Word, Excel)

Vorteile

• Engagiertes Team
• Abwechslungsreichen und selbstständigen Aufgabe
• Offene Unternehmenskultur 
• Attraktive Sozialleistungen

Kontaktinformationen

Falls du weitere Fragen zu diesem Stellenangebot (Referenz: JN - ) hast, kontaktiere bitte Özen Bozkurt unter .

Über uns

Adecco ist Marktführer für Personallösungen in der Schweiz und weltweit. Jeden Tag sorgen unsere Teams in unseren rund 50 Standorten schweizweit für den besten Match zwischen Kandidat:innen und Kunden in unterschiedlichen Berufsfeldern und Branchen. 

Adecco Schweiz ist ein Unternehmen der Adecco Gruppe, dem weltweit führenden Unternehmen für Talent Advisory und Solutions. Wir glauben daran, jeden für die Zukunft fit zu machen und beschäftigen täglich über 3,5 Millionen Menschen. Wir rekrutieren, entwickeln und bilden Talente in 60 Ländern aus, und ermöglichen es Organisationen, die Zukunft der Arbeit mitzugestalten.

PERM
Büroverwaltung & Business Support

Branche: Anderes

Funktion: Anderes

For our client company, we are looking for a

Analyst QC Analytical Technical Support

Specialist Analytical Tech Support x2 (2 open position)

Duration : until

Temporary contract

Site : QC Boudry - Celgene International

Langues : French and English - Professional proficiency

Other : Good communication Project cooordination

Position Summary

In this role you will perform super user activities for the laboratory computerized systems, including Master Data Management, and associated GMP document updates. This position will act as a Super User providing support and training to End-Users of the QC laboratories as well as supporting investigations and resolution of issues. The Specialist will report to the Sr. Manager QC Analytical Tech Support.

Key Responsibilities

Super user of laboratory computerized systems:

Performs master data management activities and new methods set up in computerized systems (e.g Empower, Dissolution Workstation, Other systems as assigned).

Executes verification protocol for custom calculations.

Performs audit trail reviews and assures adherence to data integrity principles.

Assists QC End Users with software issues.

Provide end user training and on-the-job training for new employees where required.

Updates and reviews associated GMP documents and procedures.

Support change controls for QC software.

Supports risk assessments.

Equipment lifecycle activities.

Performs feasibility experimental work as needed.

Supports decommissioning of analytical equipment.

Supports End-User with equipment troubleshooting.

Promotes safe practices and behaviors.

Reports immediately incidents to Environmental Health and Safety department, participate in investigations and identify measures to prevent similar accidents in the future.

Demonstrate Bristol Myers Squibb values.

Performs other tasks as assigned.

Qualifications & Experience

Education and Experience

Federal Certificate of Capacity as Laboratory Technician or BS degree in Life Science, Chemistry, or relevant scientific discipline or equivalent combination of education, training, and experience.

Minimum 2 years relevant work experience required, preferable in a regulated pharmaceutical environment.

Scientific and practical knowledge of analytical techniques (e.g., chromatography techniques (High-performance liquid chromatography, Ultra-performance liquid chromatography, Gas chromatography), Dissolution, UV/VIS, and IR techniques).

Previous experience of laboratory equipment qualification is preferable.

Required Competencies: Knowledge, Skills, and Abilities

Good scientific knowledge of chromatography techniques (HPLC, UPLC, GC), dissolution, Karl Fischer, and spectroscopic techniques.

Exceptional knowledge of LIMS and Empower applications.

Advanced knowledge and interpretation of cGMP, ISO, FDA, MHRA and Pharmacopeia requirements, and good documentation practices.

Advanced knowledge of Data Integrity principles, familiar with audit trail review requirements.

General computer literacy including MS Office (Word, Excel, PowerPoint, Outlook)

Effective verbal communication skills, ability to interact with different levels of the organization and departments.

Effective technical writing skills, experience writing GMP documents (procedures, protocols, plans and reports).

Proven analytical, problem-solving, and continuous improvement skills.

Proven time management skills and a strong attention to detail.

Ability to work independently and compliantly.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Fluent in English or French and professional command of the second language (written and verbal).

For more information please contact

Branche: Pharma-Industrie

Funktion: Qualitätsprüfung

Anstellungsart: Temporäre Arbeit

Karrierestufe: Angestellte/r

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Tektronix is a global leader in test and measurement solutions, empowering engineers and innovators to accelerate discovery with precision and confidence. With over 75 years of innovation, we've helped shape major technological milestones around the world.
Operating in 21 countries, we serve a wide range of industries, including communications, automotive, aerospace, and education. Our mission is to simplify complexity and deliver measurement insights through cutting-edge tools and deep expertise.
At Tektronix, we believe in your potential to grow, contribute, and collaborate. We build strong partnerships with our customers and approach their challenges as our own. If you're passionate about innovation and customer success, you'll thrive in our dynamic, purpose-driven environment.
We are currently looking for a detail-oriented and customer-focused **Non-Technical Customer Support Specialist** to join our team in Switzerland. In this role, you will be responsible for ensuring the accurate and timely processing of customer orders, while maintaining a high level of customer satisfaction and cross-functional collaboration.
**Key Responsibilities:**
+ **Order Processing:** Manage the end-to-end processing of customer orders, including order entry, verification, and tracking, in compliance with internal policies and external regulations.
+ **Customer Communication:** Serve as a key point of contact for customers by handling inquiries, resolving issues, and providing regular updates on order status.
+ **Issue Resolution:** Identify and resolve problems during the order process, such as delays, incorrect items, or shipping errors, ensuring minimal disruption to the customer experience.
+ **Cross-Functional Collaboration:** Work closely with internal teams such as Sales, Shipping, Service, and Finance to ensure smooth and timely order fulfillment.
**Essential Skills & Qualifications:**
+ **Communication:** Strong verbal and written communication skills to engage effectively with customers and internal stakeholders.
+ **Organizational Skills:** Proven ability to manage multiple priorities, maintain accurate documentation, and meet deadlines.
+ **Problem-Solving:** Proactive approach to identifying and resolving issues quickly and efficiently.
+ **Attention to Detail:** High level of accuracy in order entry, tracking, and inventory coordination.
+ **Language Skills:** Fluency in English and **at least one** other European language (German, French, or Italian) is required; knowledge of additional languages is a plus.
+ **Technical Skills:** Experience with ERP systems such as Oracle or SAP is a plus.
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
+ Deployment, installation of hardware (PC's) in the manufacturing clean room.
+ Configuration of the manufacturing pc's running Windows 10.
+ Maintaining, analyzing, and troubleshooting software and computer peripherals as needed during the upgrade.
+ Set up, configure and add all required hardware during upgrade.
+ May Document testing and maintenance of system updates, modifications, and configurations.
+ Act as a liaison between Manufacturing leaders and the local IT Team.
+ Able to perform in a fast-paced environment.
+ Provides technical support to users for either PC, server or mainframe applications and hardware.
+ Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
+ Interacts with network services, software systems engineering and/or applications development in order to restore service
+ Recommends systems modifications in order to reduce user problems.
+ Acquire and maintain knowledge on IT services and solutions that customers use.
**SPECIALIST CAREER STREAM:** Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
**DIFFERENTIATING FACTORS**
**Autonomy:** Established and productive individual contributor.
Works independently with general supervision on larger, moderately complex projects / assignments.
**Organizational Impact:** Sets objectives for own job area to meet the objectives of projects and assignments.
Contributes to the completion of project milestones.
May have some involvement in cross functional assignments.
**Innovation and Complexity:** Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
**Communication and Influence:** Communicates primarily and frequently with internal contacts.
External interactions are less complex or problem solving in nature.
Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
**Leadership and Talent Management:** May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
**Required Knowledge and Experience:**
+ Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
+ Experience in Microsoft Win7 & Win10 OS
+ Knowledge in PC deployment
+ Technical knowledge in computer hardware and peripherals
+ Advanced knowledge of French and English languages (B2 - C1 levels)
+ IT Technician Diploma ES a plus
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**Abbott** is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Abbott Established Pharmaceutical Division **(EPD)** is looking for a
**Customer Service Specialist**
for its global Pharma Division Headquarter based in Allschwil- Basel.
**(6 months' contract)**
**Primary Job Function:**
+ Assure an efficient supply of goods to assigned customers, executing orders in the ERP system, to deliver the required product, the correct volume and quality at the right time, in the requested point in the country.
+ The Customer Service Specialist is responsible for the entire order management process, steering and controlling the order process in SAP and APO planning systems during the whole lifecycle of the sales order. Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing exceptional service.
+ Generate and analyze reports on customer service metrics, inventory levels, and sales performance. Present findings to management and suggest improvements.
+ The mission of the Customer Service Specialist is to ensure high service level towards customers and acquire market knowledge and products specificities to act proactively and avoid back-orders situations.
**Core Job Responsibilities:**
+ Manage customer purchase orders and sales order entry.
+ After full sales order completion, release delivery block to ensure timely sales order execution. Ensure all sales order information and documentation are accurate and complete.
+ Control all orders within firm period, check and convert the requirements within the planning time fence to ensure timely fulfillment.
+ Management of regular commissions according to customer profiles and irregular credit, debit notes for adjustments
+ Proactively prepare for month and quarter-end sales order execution to meet sales targets and deadlines.
+ Track the availability of materials to ensure on-time and in-full delivery of customer orders.
+ Communicate and coordinate with various departments, including Manufacturing, Procurement, Demand, NPI, Logistics Execution, Quality Assurance, Finance, Commercial, and Regulatory Affairs, to fulfill customer requests and ensure smooth operations.
+ Conduct order reviews with customers as part of the Sales and Operations Planning (S&OP) process to ensure alignment and address any issues proactively.
**Minimum Education:**
+ Commercial or logistical education
**Minimum Experience/Training Required:**
+ Professional formation and experience gained through a previous and comparable position.
+ Proven experience in order processing in a customer service department, preferably in the pharmaceutical industry
+ Basic knowledge in transport and logistics, Incoterms, etc.
+ Experience with ERP systems, preferably SAP and APO planning tool.
+ Excellent command of English is essential; knowledge of any other language is an asset for country allocation and customer service support.
+ Advanced proficiency in Microsoft Excel, including the ability to create complex formulas, pivot tables, and data visualization tools to analyze and interpret data effectively. Proficiency in other Microsoft Office applications such as Word, PowerPoint, is also required.
+ Experience with data analysis software such as Power BI (PBI) or similar tools is a plus. This includes the ability to create interactive dashboards, generate reports, and provide insights to support data-driven decision-making.
Do you like the sound of this job and think you've got what it takes? Then send us your CV today. We look forward to receiving your application **as pdf** .
(If you want to upload several documents, don`t save in between uploading them to be able to do so. Once you save your uploads, you will not be able to add more documents)
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Customer Service Ambassador
Location:
Zürich, Zurich, CH, 8058
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Professional
Requisition Id: 4515
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
**Position Summary**
The Ambassador / Customer Service Representative is dedicated to support the FBO's 5-star customer service provided to our customers, visitors, and business acquaintances by performing the following duties:
**Your role**
+ Welcome - Meet & Greet the Customers (Passengers and Crews), visistors and business acquaintances, carrying guests'luggage, assist them into the VIP Lounge and offer refreshments.
+ Provide administrative assistant to all site departments.
+ Maintain cleanliness of the reception area and VIP Lounges, including vacuum carpets
+ Monitor F&B items inventory and order supplies
+ Provide administrative assistance to the Receptionist or Duty Officer
+ The Ambassador will receive FBO Customer Service and Operational training in order to perform Customer Service duties and responsibilities if required. This individual must also have knowledge of the different services the Company offers.
+ Participate in the Safety & Quality Management System in accordance to the safety and quality policy and be pro-actively involved in a positive safety culture environment
+ Identify and report potential hazards and near misses as well as occurrences as required by the reporting system
+ Conduct all work in accordance with Jet Aviation's Policies, Manuals and Procedures
**Minimum Requirements**
+ The Ambassador should represent a polished Jet Aviation Colleague, espousing all the virtues set-forth by the culture and everything that Jet Aviation represents.
+ Minimum High School / Bachelor's degree in hospitality, tourism or relate field or 2 -3 years' of qualifying experience and / or a combination of both.
+ Previous experience as a hotel receptionist or porter is highly desirable and will be considered an advantage
+ German and English: Fluent - Must, any additional language would be an advantage
+ Valid driver's license
**Your profile**
+ Work experience in Hospitality and/or Aviation industry is an an advantage
+ Ability to work calmly and effectively under pressure
+ Possesses cultural awareness and required sensitivity
+ Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment and Transparency)
+ Immaculate appearance
+ Excellent customer service skills
+ Friendly and polite
+ Flexible
+ Good working knowledge of MS Office
+ Excellent communication and interpersonal skills
+ Ability to work proactively within a Team and on own initiative
+ Ability to handle difficult customers in a calm and tactful manner
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.

Approach People Recruitment

Rejoignez une entreprise innovante et en pleine croissance dans le domaine des biotechnologies en tant que Ce poste offre une opportunité unique de contribuer aux opérations commerciales et au service client d'une structure dynamique dans un environnement international.

Détails du contrat :

• Durée : idéalement 9 mois – de novembre 2025 à août 2026
• (possibilité de démarrer en décembre 2025)
• Taux d'activité : 50% à 100% , selon disponibilité

Vos responsabilités :

• Collaborer avec les équipes commerciales et techniques pour préparer les offres et contrats de service
• Traiter les commandes clients , en veillant à leur exactitude et à leur complétude
• Répondre aux clients par téléphone ou e-mail , leur fournir des informations claires sur le suivi de leurs commandes
• Coordonner la logistique avec l'équipe supply chain
• Organiser les expéditions et gérer les déclarations douanières pour l'Europe, l'Amérique du Nord et le Moyen-Orient
• Gérer les demandes de service et de réparation avec l'équipe technique (expéditions, facturation, etc.)
• Suivre et administrer les contrats de service client
• Gérer les réservations d'instruments de démonstration (prêt, location, salons), y compris l'organisation des livraisons et la facturation

Votre profil :

• Anglais requis pour le rôle
• Expérience confirmée dans un rôle de back-office commercial ou service client
• Aisance avec les outils CRM et ERP
• Excellentes compétences en écoute et empathie , avec un fort sens du service
• Solides compétences en organisation , capacité à gérer les priorités et à travailler sous pression
• Autonomie, rigueur, et esprit d'équipe
• À l'aise avec des délais courts liés au traitement de commandes clients

Transmettez votre CV à :

Branche: Pharma-Industrie

Funktion: Kundenservice

Führungsperson: Nein

Anstellungsart: Befristeter Vertrag

Karrierestufe: Angestellte/r