25 Jobs für It Support Stellenangebote in Schweiz

Per azienda cliente nel Locarnese ricerchiamo un/una

IT SUPPORT JUNIOR

Mansioni

• Attività di Help Desk di 1° e 2° livello a supporto degli utenti interni
• Installazione, configurazione e manutenzione di postazioni PC, software e periferiche
• Risoluzione di problematiche legate a sistemi operativi Windows e Microsoft Office 365
• Supporto di base su reti informatiche e connessioni aziendali
• Collaborazione con il team IT per la gestione quotidiana delle attività

Requisiti

• Formazione di base in ambito informatico
• 2–3 anni di esperienza in ruoli di Help Desk o assistenza tecnica
• Buone capacità di analisi, troubleshooting e problem solving
• Conoscenza dei sistemi operativi Windows
• Preferibile conoscenza di linguaggi di programmazione quali PHP, SQL e JavaScript
• Costituisce un plus la conoscenza di Delphi
• Preferibile conoscenza della lingua tedesca
• Residenza in Svizzera obbligatoria

Branche: Bauwesen/Bauingenieurwesen

Funktion: Bauwesen/Handwerk

Anstellungsart: Festanstellung

We are hiring an IT support  manager for our client based in Carouge, Switzerland . Role and Responsibilities: You manage the Information Systems Support team (Service Desk & Field Service) to ensure its proper functioning, organization and development.You coordinate the handling, prioritization and resolution of requests and incidents.You carry out internal communication relating to Information Systems and analyze key indicators.You develop and optimize Information Systems services, processes and documentation.You participate in the development and implementation of the Information Systems strategy.Requirements Ideal profile: Completed studies (Uni/EFP, HES, ES) in computer science or deemed equivalent.3 years minimum as an IT support manager in mass distribution, an asset, with team management.French (fluent)German (excellent knowledge)Excellent interpersonal skills, ability to interact with all types of people.Open-mindedness and sense of service.Resistance to stress and adaptability to fluctuations in work rhythms.ITIL Foundation Certification Expected skills: ManagementLeadershipRetail ExperienceRetail OperationsAdaptability BenefitsProfit sharingParticipationRemoteCorporate mutualOthersRetirement at 64 thanks to the AVS bridge for men5 to 7 weeks of vacation, depending on age and seniorityMaternity leave: 18 weeks at 100% of net salaryPaternity leave: 3 weeks per eventDiscounts in Migros restaurants 4.- reduction per mealLoyalty bonus: CHF 1500.‒ after 5 years or CHF 8500.‒ after 40 years (convertible into leave)Pension fund: benefit primacy and contribution doubled by Are you the perfect fit? Great - Please share your updated CV and we will get back to you as soon as possible.

**Job Description Summary**
This role is based in the Canton of Vaud, Switzerland. Candidates must hold a valid Swiss work visa or have existing work authorization.
We're looking for a dynamic and service-driven Executive End User IT Support Analyst to join our IT Site Solutions & Services team based in Switzerland. This is not your average IT support role-it's a high-impact position dedicated to delivering white-glove, concierge-level support to our C-level executives and their executive assistants. Based in Switzerland, a strategic hub for our senior leadership, you'll be the go-to expert ensuring seamless technology experiences for our most critical stakeholders.This strategic role places you at the heart of our leadership operations. You'll provide white-glove support, ensuring seamless technology experiences during high-stakes meetings and events. The position involves close coordination with global teams across the US, France, India, and Singapore. You'll supervise service quality from on-site partners while maintaining autonomy in your daily operations. Fluency in English is essential, and strong French skills are highly preferred. We value a proactive mindset, adaptability, and a strong sense of service. A solid technical foundation is expected, though we support continuous learning and growth. Experience in event production or visual support is a welcome bonus. This is a high-impact role with visibility, versatility, and real opportunities for internal evolution.
**Job Description**
**Your main responsibilities:**
+ Executive End User IT Support of C-level executives and their executive administrators, plus all VPs
+ Meeting concierge services (internal, external & remote)
+ Possible support of BD Board of Directors-on and offsite Meeting support, IT support Executive's and Executive Administrator's mobile device maintenance, configuration and procurement
+ Installing, upkeeping, setting up, and acquiring office hardware
+ Partner with Executive Administrators with meeting support and consultations, onboarding and assisting new executive hires and maintaining customer confidentiality in all ways.
+ Partnering with the Global Executive Support team to facilitate large scale events both online, onsite and offsite.
+ May include evening work and/or weekend work occasionally.
**About you:**
+ Bachelor's degree in Computer Science, Business, or equivalent experience, with a minimum of 5 years in IT service desk or customer support roles
+ Demonstrated experience providing high-level IT support to C-level executives in a professional and discreet manner
+ Microsoft certifications required; ITIL certification preferred
+ Proven ability to work effectively in remote, self-directed, and globally distributed teams
+ Strong background in supporting large-scale events, including AV systems and virtual meetings with up to 10,000 attendees
+ Proficient in collaboration platforms such as Microsoft Teams, MS Live, and Town Hall technologies
+ Excellent communication, interpersonal, and customer service skills, with a polished and professional demeanor
+ French language skills are a strong asset in this international and multicultural environment
+ **Location:** This role is based in the **Canton of Vaud, Switzerland** . Candidates must hold a **valid Swiss work visa** or have **existing work authorization** .
**Compensation range for this position :** 110 000 to 120 000 CHF / year
**We are the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Required Skills
Optional Skills
.
**Primary Work Location**
CHE Eysins - Business Park Terre-Bonne
**Additional Locations**
**Work Shift**
CH FT (Switzerland)
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You ( .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
**Salary Range Information**
95 600,00 CHF - 162 500,00 CHF CHF Annual
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Deine Aufgaben

Du bist der erste Ansprechpartner für unsere Mitarbeitenden im Walk-in- und Onsite-Support.

Du koordinierst die Leistungserbringung zwischen unseren Mitarbeitenden und externen Dienstleistern.

Du unterstützt unsere Mitarbeitenden im allgemeinen Workplace-Handling.

Du bearbeitest Incidents im Bereich Hardware, Software, Netzwerk, Telefonie (UCC) und Kommunikationslösungen. Du lokalisierst und behebst Störungen bzw. leitest Korrekturen oder Eskalationsverfahren ein.

Du installierst und wartest Arbeitsplatzsysteme, Peripheriegeräte, Netzkomponenten und Kommunikationsmittel sowie deren Software und Schnittstellen – inklusive Netzwerk-Patching.

Du verwaltest Benutzerkonten und -berechtigungen.

Onsite-Support und Troubleshooting sind für dich kein Stress, sondern eine willkommene Chance, aktiv zu helfen.

Du berätst, unterstützt und erklärst – stets mit Geduld, Empathie und einem Lächeln, auch wenn's mal hektisch wird.

Dein Profil

Du verfügst über eine abgeschlossene Informatik-Berufslehre oder über eine gleichwertige, mehrjährige Berufserfahrung.

Endanwender-Support ist deine Passion – du lebst Empathie, Freundlichkeit und Lösungsorientierung.

Du bringst fundierte Erfahrung im IT-Workplace-Support mit.

Du kennst dich aus mit Windows 11, Microsoft 365 und den gängigen Tools des modernen Arbeitsplatzes.

Du kommunizierst verhandlungssicher in Deutsch, gute mündliche Französischkenntnisse sind von Vorteil.

Du arbeitest zuverlässig, selbstständig und behältst auch in herausfordernden Momenten einen kühlen Kopf.

Du trittst gepflegt auf und bist bereit vor Ort auf Augenhöhe mit Endanwendern wie auch mit Führungskräften zu kommunizieren (Home Office ist in dieser Rolle nicht möglich)

Kontakt
Dominik Mägdefessel
Leiter Workplace & Application Services

Arbeitsort

Bern Kartenansicht

Visana Services AG

HR Recruiting Partner

Frau Yagmur Kilin

Weltpoststrasse 19

3000 Bern 15

Links

Website

Facebook

Instagram

Linkedin

Vorheriger Job Nächster Job

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Weitere IT-Jobs aus der Berufsgruppe Support / IT Services / Workplace / Prozesse:

Application Manager, Applikationsbetreuer, Applikationsmanager, IT Service Manager, IT Supporter, PC Techniker

Support aux utilisateurs :

• Fournir un support quotidien (niveau 1 et 2) aux utilisateurs : incidents, demandes, conseils d'usage ;
• Gérer les incidents et les demandes via notre outil de ticketing ;
• Préparer, installer, configurer, déménager et maintenir les postes de travail et logiciels associés ;
• Former et accompagner les utilisateurs à l'usage des outils internes ;
• Gérer et maintenir les équipements périphériques : imprimantes, copieurs, équipements de pilotage informatique de la production ;
• Assurer le dépannage matériel et logiciel dans le respect des délais et standards de qualité ;
• Mettre en œuvre les mises à jour, sauvegardes, procédures de sécurité des postes ;
• Tenir à jour les outils de gestion informatisée du parc informatique (déploiement, suivi, maintenance) ;
• Participer à la gestion des achats de matériel et de licences en lien avec le responsable informatique ;
• Être force de proposition sur les évolutions du parc, en lien avec les besoins utilisateurs et les contraintes budgétaires.

Réseaux et infrastructure

• Participer à la supervision de l'infrastructure informatique : réseau local, serveurs, sécurité, sauvegardes, messagerie ;
• Contribuer à la gestion des accès utilisateurs (Active Directory, messagerie, droits) ;
• Intervenir sur la téléphonie IP et les systèmes interconnectés ;
• Appliquer les bonnes pratiques de sécurité informatique, en coordination avec l'équipe IT ;
• Participer aux projets d'évolution ou de modernisation de l'infrastructure

,

• Formation de Technicien en Informatique (HES ou équivalent) ;
• Expérience de 5 ans minimum, si possible au sein d'une entreprise industrielle ;
• Connaissances exigées : Matériel PC et imprimantes, Microsoft Windows, Linux, Logiciels bureautique ;
• Technologies réseau (Ethernet, TCP/IP, Firewall, Switchs), Administration serveurs Windows ;
• Anglais technique ;
• Capacité d'analyse et de résolution de problèmes ;
• Excellentes compétences en communication, esprit d'équipe ;
• Proactivité, rigueur et autonomie.

,

De nombreux avantages offerts par l'entreprise

IT-Support 2nd Level (m/w/d) – 80–100%

Standort: Bern

Pensum: 80–100%

Vertragsart:  Temporär mit Aussicht auf Festanstellung

Du möchtest deine IT-Kenntnisse gezielt einsetzen, um echten Mehrwert zu schaffen und Menschen im Arbeitsalltag wirkungsvoll zu unterstützen? Technik begeistert dich – nicht als Selbstzweck, sondern als Mittel, um Herausforderungen zu lösen? Dann bist du bei uns genau richtig!

Für unseren starken und zukunftsorientierten Kunden aus der IT-Dienstleistungsbranche suchen wir eine engagierte Persönlichkeit als IT-Supporter im 2nd Level . Dich erwartet ein innovatives Umfeld mit spannenden Projekten, Entwicklungsmöglichkeiten und einem starken Teamspirit.

Deine Aufgaben:

• Entgegennahme und Bearbeitung von Störungsmeldungen, Anfragen und Änderungswünschen im 1st- und 2nd-Level-Support (gemäß ITIL)
• Priorisierung und Verfolgung von Tickets im ITSM-System
• Eigenständige Erstanalyse und Behebung von Störungen via Remote oder durch Workarounds
• Installation und Wartung von IT-Arbeitsplätzen, Peripheriegeräten und Netzwerkkomponenten (Roll-out & Field Support)
• Pflege technischer Dokumentationen und Benutzerinformationen
• Aktive Mitarbeit an abwechslungsreichen ICT-Projekten
• Persönliche Betreuung der Anwender:innen vor Ort

Dein Profil:

• Abgeschlossene Ausbildung als Informatiker:in EFZ oder vergleichbare Qualifikation
• Mehrjährige Berufserfahrung im IT-Support (1st/2nd Level) sowie im Umgang mit Ticketsystemen
• Sehr gute Kenntnisse in Microsoft Windows, Client-/Serverumgebungen und Microsoft 365
• Ausgeprägte Kunden- und Serviceorientierung
• Kommunikative, teamfähige und belastbare Persönlichkeit mit strukturierter Arbeitsweise
• Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift
• Führerschein der Kategorie B ist zwingend erforderlich

Das bieten wir dir:

• Anspruchsvolle und praxisnahe IT-Aufgaben in einem modernen Arbeitsumfeld
• Kollegiales Miteinander mit Unterstützung durch erfahrene Fachkräfte
• Möglichkeit auf eine langfristige Festanstellung

Bereit für den nächsten Schritt?

Dann freuen wir uns auf deine vollständige Bewerbung – am besten gleich heute!
Bewirb dich jetzt und werde Teil eines engagierten IT-Teams mit Zukunft.

Firmenname: Fledro Personal Consulting AG

Branche: EDV

Funktion: Technologie/EDV

Vorgeschlagenes Nettogehalt: CHF 5500 - CHF 6500

Stellenprozent: 100%

Führungsperson: Nein

Anstellungsart: Temporäre Arbeit

Karrierestufe: Unbefristet

Führerschein: B

**Req ID: **
**Competitive salary | Switzerland: client site (Zurich)**
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA is currently looking for an **IT Support Analyst (f/m/d) on client site in Zurich** for our growing team in Switzerland.
**Overview**
Responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters.
**Key Skills**
+ Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals
+ Installs, maintains and optimizes desktop /notebook configurations at customer sites
+ Diagnoses and resolves product performance problems
+ Performs maintenance and repair services
+ Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
+ Instructs customers in the operation and maintenance of the system
**Technical Skills**
+ Relevant experience or equivalent combination of education and work experience
+ Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required
+ Strong customer interaction skills
+ Fluent in both German and English, both spoken and written
+ A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required
**Location**
This role requires you to work fully on client site (Monday-Friday) in Zurich.
**Benefits**
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
**_#LI-EMEA_**

For our client in the Medical Practices industry, we are looking for a Network Engineer and IT Support MA 100% for a permanent role based in Zurich.

Your tasks

• Collaboration in the Service Desk 1st Level Support
• Proactive support of applications with a focus on 2nd level support
• Analyze, resolve and document Level 2 support issues
• Providing technical services and support for WAN and LAN connections, routers, firewalls and network security
• Troubleshooting and effectively resolving network problems
• Maintain current knowledge of relevant network, hardware and software applications and best practices
• Installation, configuration and support of PC, peripheral and multimedia devices
• Participation in major network installations and upgrades
• Operating the server and network infrastructure (VMware)
• Administration of the cross-site Microsoft 365 platform
• Remote monitoring and management of system alerts and notifications
• Participation in the evaluation and implementation of new IT solutions
• Participation in IT projects
• Collaboration with external IT partners

Your Profile

• Completed IT training at HF/FH level or equivalent training (CISCO certifications are an advantage)
• Several years of experience in a comparable position
• Experience in the application and implementation of ITIL processes (incident, problem, change, release, etc.)
• Experience in operating virtualization solutions (ESXi) and storage systems
• Strong communicator who wants to work independently and responsibly in a dynamic environment
• Organizational skills, attention to detail with the ability to set priorities and meet deadlines
• Understanding of systems and dependencies as a whole, even outside the specialist area
• Very good knowledge of German and good knowledge of English (mandatory), knowledge of Italian and/or French is an advantage
• Loyalty and discretion
• Driving license category B (occasional travel)
• Relevant working/residency permit or Swiss/EU citizenship required

Your application

Please apply online. For further information about the position, please contact your Gi Group recruiter, Mrs. Anh Nguyen ( ).

About Gi Group

Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people's lives in 37 countries around the world.

In Switzerland we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences and former Kelly Services. We are active in temporary, permanent and professional staffing as well as in a variety of complementary HR Services. With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market.

Gi Group is specialist for Temporary and Permanent staffing and your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.

Branche: Medizin/Krankenhaus

Funktion: Technologie/EDV

Anstellungsart: Festanstellung

Für unseren Kunden eine angesehene Bildungsinstitution im Gesundheitswesen suchen wir eine serviceorientierte und motivierte Persönlichkeit für den IT-Support. In dieser Rolle trägst Du dazu bei, einen reibungslosen IT-Betrieb sicherzustellen und unterstützt Mitarbeitende, Lernende und Studierende in ihrem digitalen Alltag. Haben wir dein Interesse geweckt? Dann bewirb dich noch heute mit deinen vollständigen und aussagekräftigen Bewerbungsunterlagen. Wir freuen uns darauf, dich kennenzulernen!


Aufgaben
- Du bist die erste Anlaufstelle im First-Level-Support für sämtliche IT-Anliegen
- Du übernimmst den Second-Level-Support im Bereich Arbeitsplatzsysteme (Hardware, Betriebssysteme, Anwendungen)
- Du verwaltest und wartest die IT-Infrastruktur in den Schulungsräumen und kümmerst Dich um Bestellungen und Instandhaltung von IT-Material
- Du führst Software- und Hardware-Rollouts im Client-Umfeld durch
- Du unterstützt das IT-Team in den Bereichen Sicherheit, Client-Management, Projekten und internen Schulungen
- Du übernimmst Verantwortung für die Qualitätssicherung in Deinem Aufgabenbereich
Profil
- Abgeschlossene Ausbildung als Informatiker/in EFZ Plattformentwicklung oder ICT-Fachmann EFZ (m/w) oder eine vergleichbare Qualifikation
- Mindestens zwei Jahre Berufserfahrung im IT-Support
- Gute Kenntnisse im Microsoft-Windows-Client-Umfeld und mit Microsoft 365
- Freude am Kontakt mit unterschiedlichsten Nutzergruppen und am Arbeiten in einer dynamischen Umgebung
- Stilsichere Deutschkenntnisse (C2) sowie gute Englischkenntnisse (B1)
Wissenswertes
- Eine sinnstiftende Tätigkeit an einem zentral gelegenen, modernen Campus im Hochschulquartier der Stadt Zürich
- Viel Eigenverantwortung und Raum zur Mitgestaltung
- Ein abwechslungsreiches Aufgabengebiet mit zeitgemässer Infrastruktur
- Ein kollegiales, offenes Team mit wertschätzender Kultur
- Vielfältige Weiterbildungsangebote und gezielte Förderung Deiner Entwicklung
- Ein Arbeitgeber, welcher den Award als exzellenter Arbeitgeber gewonnen hat
- Mitarbeiterzufriedenheit wird gross geschrieben