6 Jobs für Sap Service in Schweiz
Technical Support Specialist
NCR Atleos
Vor 3 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
**Position:** Technical Support Specialist II
**Location:** Steinackerstraße 53,8902 Urdorf, Switzerland
**Position Summary & Key Areas of Responsibility:**
+ Software distribution
+ Analysis of relevant logs, tracing and extracting relevant details
+ Creating tools, batch scripts, automation processes on request (optional)
+ Serving as the single point of contact to triage and escalate incidents
+ Creating analytics Reports
+ Maintaining software consistency
+ Software and application development (optional)
+ Database administration and manipulation (optional)
+ This position provides enhanced technical support to the teams that provide Remote and Managed Services to our customers, and to the customers who use these services. With the wide array of sources, the position may involve support for multiple product lines across different industries, including Communications and Finance.
+ Analysis of relevant logs, tracing and extracting relevant details from these logs, and understanding the relationship of the details across different products and components for the services our customers have implemented.
+ Serving as the single point of contact to triage and escalate incidents to various functional teams that will aid with problem resolution. Creating, managing, and owning tickets from start to end in the NCR incident management system (ensuring closure of all incident and problem records). Monitoring tickets and following defined standard work practices (including adherence to escalation parameters).
+ Adapting to operationally specific scenarios that vary by product, line of business, account, or geography. Following standard work practices and adapting to operational changes as needed. Providing support of account opportunity assessments and onboarding new practices
+ Analyzing service history and health to provide improved service enhancement recommendations. Proactively recommending improvements to support processes and practices. Working directly with customers and internal team members in a professional manner. Documenting lessons learned, processes, and procedures
+ Responsibilities include remotely coordinating the resources required to manage problem resolution for NCR products and services; Managing necessary resources and/or provide additional technical/functional knowledge necessary to resolve customer's (both internal and external) problems; Position will work directly with Remote Resolution Specialists, customers, or Customer Engineers to understand the problem, and retrieve complex known solutions using available systems, tools, and resources to resolve the customer's problems.
+ Create experience-based case candidate knowledge for inclusion in the Knowledge Base; Use available systems and information tools to identify and effectively match customer problems to documented solutions; Identify patterns, provide feedback, and make suggestions for process, project, system, tool and organizational improvements; Participates in the requirements gathering process and user testing
+ Participate in team meetings and activities;
+ May require rotation in work hours, pager rotation, 24/7 shift, and or extended hours, as needed, to accommodate customer needs. Work may span multiple time zones, cultures, and countries, and varying levels of management associated with multiple Customer personnel, internal organizations, and third-party suppliers
**Skill Requirements:**
+ Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives. Applies methodologies, processes, and tools to enhance work effectiveness and to implement process improvements. Leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence.
+ Demonstrates a sense of urgency for customers. Fosters teamwork by identifying and removing obstacles to ensure the organization's results are achieved.
+ Writes, speaks, listens, and presents information effectively and persuasively. Provides feedback to associates through verbal and/or written mediums.
**Basic Qualifications:**
+ The incumbent should possess a minimum Bachelor's or Master's University Degree with specialization in IT or equivalent work experience or relevant professional experience in this field
+ Minimum C1 English language skills
+ Experience with creating and managing release schedules, monitoring progress, monitoring and tracking completion of release deliverables.
+ Experience with recognizing and assisting in the resolution of conflicts and contentions within a release.
+ Candidates must have proven excellent communication and interpersonal skills.
+ Candidates should have strong organizational acumen.
+ Candidates should have ad hoc process understanding
**Preferred Qualifications:**
+ Deep knowledge in hardware and software of NCR Atleos ATMs
+ Deep knowledge in security devices like ECMAS and dual shutter from MIB
_The incumbent is required to comply with and adhere to all applicable, facility, safety, health, and environmental rules and regulations while working for this company._
#LI-MV1 #LI-remote
**Location:** Steinackerstraße 53,8902 Urdorf, Switzerland
**Position Summary & Key Areas of Responsibility:**
+ Software distribution
+ Analysis of relevant logs, tracing and extracting relevant details
+ Creating tools, batch scripts, automation processes on request (optional)
+ Serving as the single point of contact to triage and escalate incidents
+ Creating analytics Reports
+ Maintaining software consistency
+ Software and application development (optional)
+ Database administration and manipulation (optional)
+ This position provides enhanced technical support to the teams that provide Remote and Managed Services to our customers, and to the customers who use these services. With the wide array of sources, the position may involve support for multiple product lines across different industries, including Communications and Finance.
+ Analysis of relevant logs, tracing and extracting relevant details from these logs, and understanding the relationship of the details across different products and components for the services our customers have implemented.
+ Serving as the single point of contact to triage and escalate incidents to various functional teams that will aid with problem resolution. Creating, managing, and owning tickets from start to end in the NCR incident management system (ensuring closure of all incident and problem records). Monitoring tickets and following defined standard work practices (including adherence to escalation parameters).
+ Adapting to operationally specific scenarios that vary by product, line of business, account, or geography. Following standard work practices and adapting to operational changes as needed. Providing support of account opportunity assessments and onboarding new practices
+ Analyzing service history and health to provide improved service enhancement recommendations. Proactively recommending improvements to support processes and practices. Working directly with customers and internal team members in a professional manner. Documenting lessons learned, processes, and procedures
+ Responsibilities include remotely coordinating the resources required to manage problem resolution for NCR products and services; Managing necessary resources and/or provide additional technical/functional knowledge necessary to resolve customer's (both internal and external) problems; Position will work directly with Remote Resolution Specialists, customers, or Customer Engineers to understand the problem, and retrieve complex known solutions using available systems, tools, and resources to resolve the customer's problems.
+ Create experience-based case candidate knowledge for inclusion in the Knowledge Base; Use available systems and information tools to identify and effectively match customer problems to documented solutions; Identify patterns, provide feedback, and make suggestions for process, project, system, tool and organizational improvements; Participates in the requirements gathering process and user testing
+ Participate in team meetings and activities;
+ May require rotation in work hours, pager rotation, 24/7 shift, and or extended hours, as needed, to accommodate customer needs. Work may span multiple time zones, cultures, and countries, and varying levels of management associated with multiple Customer personnel, internal organizations, and third-party suppliers
**Skill Requirements:**
+ Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives. Applies methodologies, processes, and tools to enhance work effectiveness and to implement process improvements. Leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence.
+ Demonstrates a sense of urgency for customers. Fosters teamwork by identifying and removing obstacles to ensure the organization's results are achieved.
+ Writes, speaks, listens, and presents information effectively and persuasively. Provides feedback to associates through verbal and/or written mediums.
**Basic Qualifications:**
+ The incumbent should possess a minimum Bachelor's or Master's University Degree with specialization in IT or equivalent work experience or relevant professional experience in this field
+ Minimum C1 English language skills
+ Experience with creating and managing release schedules, monitoring progress, monitoring and tracking completion of release deliverables.
+ Experience with recognizing and assisting in the resolution of conflicts and contentions within a release.
+ Candidates must have proven excellent communication and interpersonal skills.
+ Candidates should have strong organizational acumen.
+ Candidates should have ad hoc process understanding
**Preferred Qualifications:**
+ Deep knowledge in hardware and software of NCR Atleos ATMs
+ Deep knowledge in security devices like ECMAS and dual shutter from MIB
_The incumbent is required to comply with and adhere to all applicable, facility, safety, health, and environmental rules and regulations while working for this company._
#LI-MV1 #LI-remote
Leider ist dieser Job in Ihrer Region nicht verfügbar
0
Assistant Scientist, LIMS Technical Support
Boudry, Neuenburg
Bristol Myers Squibb
Heute
Job angesehen
Arbeitsbeschreibung
**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
In this position, the Assistant Scientist acts as a System Super User and primarily responsible for Master Data Management (MDM) for BMS in Boudry. This includes but is not limited to working globally and with other locations in managing and maintaining the laboratory data systems (e.g. LIMS) whenever required.
This position interacts with Local and Global IT, LIMS System Admins, Global LIMS Master Data Builders, LIMS End-Users (e.g. QC, Stability, QA, Manufacturing) and internal or global stakeholders.
**Key Responsibilities**
+ **Master Data Management**
+ Maintain and update master data objects according to Business documentation and needs.
+ Collaborate with appropriate laboratory personnel to ensure laboratory needs and requirements are accurate in the lab system setup.
+ Triage, assess, align and execute non-configuration related build.
+ Maintain the alignment of Master Data between Production and Lower environments as required.
+ **Compliance**
+ Performs all activities in compliance to cGMP and Data Integrity requirements and applicable standards and procedures.
+ Comply to EHS rules and safe work practices per applicable procedures.
+ Collaborate on Infinity change controls impact assessments for LIMS changes.
+ Collaborate on investigations in case of LIMS-related deviations.
+ Create and maintain master data/static data in LIMS according to Business documentation and needs.
+ Communicate technical issues and activity status updates to team members/direct management.
+ Perform other tasks as assigned.
**Qualifications & Experience**
+ Minimum Bachelor's degree in relevant scientific, computer, or engineering program with at least 1-3 years' experience in the biopharmaceutical industry, or equivalent combination of education and experience.
+ Basic knowledge and understanding of end-to-end QC processes, laboratory data and instrumentation preferred.
+ Basic knowledge in LIMS (Labware a strong plus).
+ Basic knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Visio) and/or other relevant software programs, preferred.
+ Ability to interpret and apply cGMPs, regulatory requirements, and industry best practices.
+ Excellent English verbal and written communication skills .
+ Professional command of French.
+ Demonstrated problem solving ability, attention to detail, and analytical thinking skills.
+ Ability to take initiative and prioritize objectives from multiple projects; adhere to scheduled timelines while maintaining flexibility, independently or as part of a team.
+ Ability to work independently or as part of a team.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R1594070
**Updated:** 2025-08-24 03:30:55.587 UTC
**Location:** Boudry-CH
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
In this position, the Assistant Scientist acts as a System Super User and primarily responsible for Master Data Management (MDM) for BMS in Boudry. This includes but is not limited to working globally and with other locations in managing and maintaining the laboratory data systems (e.g. LIMS) whenever required.
This position interacts with Local and Global IT, LIMS System Admins, Global LIMS Master Data Builders, LIMS End-Users (e.g. QC, Stability, QA, Manufacturing) and internal or global stakeholders.
**Key Responsibilities**
+ **Master Data Management**
+ Maintain and update master data objects according to Business documentation and needs.
+ Collaborate with appropriate laboratory personnel to ensure laboratory needs and requirements are accurate in the lab system setup.
+ Triage, assess, align and execute non-configuration related build.
+ Maintain the alignment of Master Data between Production and Lower environments as required.
+ **Compliance**
+ Performs all activities in compliance to cGMP and Data Integrity requirements and applicable standards and procedures.
+ Comply to EHS rules and safe work practices per applicable procedures.
+ Collaborate on Infinity change controls impact assessments for LIMS changes.
+ Collaborate on investigations in case of LIMS-related deviations.
+ Create and maintain master data/static data in LIMS according to Business documentation and needs.
+ Communicate technical issues and activity status updates to team members/direct management.
+ Perform other tasks as assigned.
**Qualifications & Experience**
+ Minimum Bachelor's degree in relevant scientific, computer, or engineering program with at least 1-3 years' experience in the biopharmaceutical industry, or equivalent combination of education and experience.
+ Basic knowledge and understanding of end-to-end QC processes, laboratory data and instrumentation preferred.
+ Basic knowledge in LIMS (Labware a strong plus).
+ Basic knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Visio) and/or other relevant software programs, preferred.
+ Ability to interpret and apply cGMPs, regulatory requirements, and industry best practices.
+ Excellent English verbal and written communication skills .
+ Professional command of French.
+ Demonstrated problem solving ability, attention to detail, and analytical thinking skills.
+ Ability to take initiative and prioritize objectives from multiple projects; adhere to scheduled timelines while maintaining flexibility, independently or as part of a team.
+ Ability to work independently or as part of a team.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R1594070
**Updated:** 2025-08-24 03:30:55.587 UTC
**Location:** Boudry-CH
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Leider ist dieser Job in Ihrer Region nicht verfügbar
1
Analyst QC Analytical Technical Support (Office Job)
Gi Group SA
Vor 11 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
For our client company, we are looking for a
Analyst QC Analytical Technical Support
Specialist Analytical Tech Support x2 (2 open position)
Duration : 01.07.2024 until 31.05.2026
Temporary contract
Site : QC Boudry - Celgene International
Langues : French and English - Professional proficiency
Other : Good communication Project cooordination
Position Summary
In this role you will perform super user activities for the laboratory computerized systems, including Master Data Management, and associated GMP document updates. This position will act as a Super User providing support and training to End-Users of the QC laboratories as well as supporting investigations and resolution of issues. The Specialist will report to the Sr. Manager QC Analytical Tech Support.
Key Responsibilities
Super user of laboratory computerized systems:
Performs master data management activities and new methods set up in computerized systems (e.g Empower, Dissolution Workstation, Other systems as assigned).
Executes verification protocol for custom calculations.
Performs audit trail reviews and assures adherence to data integrity principles.
Assists QC End Users with software issues.
Provide end user training and on-the-job training for new employees where required.
Updates and reviews associated GMP documents and procedures.
Support change controls for QC software.
Supports risk assessments.
Equipment lifecycle activities.
Performs feasibility experimental work as needed.
Supports decommissioning of analytical equipment.
Supports End-User with equipment troubleshooting.
Promotes safe practices and behaviors.
Reports immediately incidents to Environmental Health and Safety department, participate in investigations and identify measures to prevent similar accidents in the future.
Demonstrate Bristol Myers Squibb values.
Performs other tasks as assigned.
Qualifications & Experience
Education and Experience
Federal Certificate of Capacity as Laboratory Technician or BS degree in Life Science, Chemistry, or relevant scientific discipline or equivalent combination of education, training, and experience.
Minimum 2 years relevant work experience required, preferable in a regulated pharmaceutical environment.
Scientific and practical knowledge of analytical techniques (e.g., chromatography techniques (High-performance liquid chromatography, Ultra-performance liquid chromatography, Gas chromatography), Dissolution, UV/VIS, and IR techniques).
Previous experience of laboratory equipment qualification is preferable.
Required Competencies: Knowledge, Skills, and Abilities
Good scientific knowledge of chromatography techniques (HPLC, UPLC, GC), dissolution, Karl Fischer, and spectroscopic techniques.
Exceptional knowledge of LIMS and Empower applications.
Advanced knowledge and interpretation of cGMP, ISO, FDA, MHRA and Pharmacopeia requirements, and good documentation practices.
Advanced knowledge of Data Integrity principles, familiar with audit trail review requirements.
General computer literacy including MS Office (Word, Excel, PowerPoint, Outlook)
Effective verbal communication skills, ability to interact with different levels of the organization and departments.
Effective technical writing skills, experience writing GMP documents (procedures, protocols, plans and reports).
Proven analytical, problem-solving, and continuous improvement skills.
Proven time management skills and a strong attention to detail.
Ability to work independently and compliantly.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Fluent in English or French and professional command of the second language (written and verbal).
For more information please contact
Branche: Pharma-Industrie
Funktion: Qualitätsprüfung
Anstellungsart: Temporäre Arbeit
Karrierestufe: Angestellte/r
Leider ist dieser Job in Ihrer Region nicht verfügbar
2
Non-Technical Customer Support
Ralliant
Vor 12 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Tektronix is a global leader in test and measurement solutions, empowering engineers and innovators to accelerate discovery with precision and confidence. With over 75 years of innovation, we've helped shape major technological milestones around the world.
Operating in 21 countries, we serve a wide range of industries, including communications, automotive, aerospace, and education. Our mission is to simplify complexity and deliver measurement insights through cutting-edge tools and deep expertise.
At Tektronix, we believe in your potential to grow, contribute, and collaborate. We build strong partnerships with our customers and approach their challenges as our own. If you're passionate about innovation and customer success, you'll thrive in our dynamic, purpose-driven environment.
We are currently looking for a detail-oriented and customer-focused **Non-Technical Customer Support Specialist** to join our team in Switzerland. In this role, you will be responsible for ensuring the accurate and timely processing of customer orders, while maintaining a high level of customer satisfaction and cross-functional collaboration.
**Key Responsibilities:**
+ **Order Processing:** Manage the end-to-end processing of customer orders, including order entry, verification, and tracking, in compliance with internal policies and external regulations.
+ **Customer Communication:** Serve as a key point of contact for customers by handling inquiries, resolving issues, and providing regular updates on order status.
+ **Issue Resolution:** Identify and resolve problems during the order process, such as delays, incorrect items, or shipping errors, ensuring minimal disruption to the customer experience.
+ **Cross-Functional Collaboration:** Work closely with internal teams such as Sales, Shipping, Service, and Finance to ensure smooth and timely order fulfillment.
**Essential Skills & Qualifications:**
+ **Communication:** Strong verbal and written communication skills to engage effectively with customers and internal stakeholders.
+ **Organizational Skills:** Proven ability to manage multiple priorities, maintain accurate documentation, and meet deadlines.
+ **Problem-Solving:** Proactive approach to identifying and resolving issues quickly and efficiently.
+ **Attention to Detail:** High level of accuracy in order entry, tracking, and inventory coordination.
+ **Language Skills:** Fluency in English and **at least one** other European language (German, French, or Italian) is required; knowledge of additional languages is a plus.
+ **Technical Skills:** Experience with ERP systems such as Oracle or SAP is a plus.
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
Operating in 21 countries, we serve a wide range of industries, including communications, automotive, aerospace, and education. Our mission is to simplify complexity and deliver measurement insights through cutting-edge tools and deep expertise.
At Tektronix, we believe in your potential to grow, contribute, and collaborate. We build strong partnerships with our customers and approach their challenges as our own. If you're passionate about innovation and customer success, you'll thrive in our dynamic, purpose-driven environment.
We are currently looking for a detail-oriented and customer-focused **Non-Technical Customer Support Specialist** to join our team in Switzerland. In this role, you will be responsible for ensuring the accurate and timely processing of customer orders, while maintaining a high level of customer satisfaction and cross-functional collaboration.
**Key Responsibilities:**
+ **Order Processing:** Manage the end-to-end processing of customer orders, including order entry, verification, and tracking, in compliance with internal policies and external regulations.
+ **Customer Communication:** Serve as a key point of contact for customers by handling inquiries, resolving issues, and providing regular updates on order status.
+ **Issue Resolution:** Identify and resolve problems during the order process, such as delays, incorrect items, or shipping errors, ensuring minimal disruption to the customer experience.
+ **Cross-Functional Collaboration:** Work closely with internal teams such as Sales, Shipping, Service, and Finance to ensure smooth and timely order fulfillment.
**Essential Skills & Qualifications:**
+ **Communication:** Strong verbal and written communication skills to engage effectively with customers and internal stakeholders.
+ **Organizational Skills:** Proven ability to manage multiple priorities, maintain accurate documentation, and meet deadlines.
+ **Problem-Solving:** Proactive approach to identifying and resolving issues quickly and efficiently.
+ **Attention to Detail:** High level of accuracy in order entry, tracking, and inventory coordination.
+ **Language Skills:** Fluency in English and **at least one** other European language (German, French, or Italian) is required; knowledge of additional languages is a plus.
+ **Technical Skills:** Experience with ERP systems such as Oracle or SAP is a plus.
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
Leider ist dieser Job in Ihrer Region nicht verfügbar
3
Technical User Support Analyst (100%)
Lausanne, Waadt
Medtronic
Vor 4 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
+ Deployment, installation of hardware (PC's) in the manufacturing clean room.
+ Configuration of the manufacturing pc's running Windows 10.
+ Maintaining, analyzing, and troubleshooting software and computer peripherals as needed during the upgrade.
+ Set up, configure and add all required hardware during upgrade.
+ May Document testing and maintenance of system updates, modifications, and configurations.
+ Act as a liaison between Manufacturing leaders and the local IT Team.
+ Able to perform in a fast-paced environment.
+ Provides technical support to users for either PC, server or mainframe applications and hardware.
+ Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
+ Interacts with network services, software systems engineering and/or applications development in order to restore service
+ Recommends systems modifications in order to reduce user problems.
+ Acquire and maintain knowledge on IT services and solutions that customers use.
**SPECIALIST CAREER STREAM:** Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
**DIFFERENTIATING FACTORS**
**Autonomy:** Established and productive individual contributor.
Works independently with general supervision on larger, moderately complex projects / assignments.
**Organizational Impact:** Sets objectives for own job area to meet the objectives of projects and assignments.
Contributes to the completion of project milestones.
May have some involvement in cross functional assignments.
**Innovation and Complexity:** Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
**Communication and Influence:** Communicates primarily and frequently with internal contacts.
External interactions are less complex or problem solving in nature.
Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
**Leadership and Talent Management:** May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
**Required Knowledge and Experience:**
+ Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
+ Experience in Microsoft Win7 & Win10 OS
+ Knowledge in PC deployment
+ Technical knowledge in computer hardware and peripherals
+ Advanced knowledge of French and English languages (B2 - C1 levels)
+ IT Technician Diploma ES a plus
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
+ Deployment, installation of hardware (PC's) in the manufacturing clean room.
+ Configuration of the manufacturing pc's running Windows 10.
+ Maintaining, analyzing, and troubleshooting software and computer peripherals as needed during the upgrade.
+ Set up, configure and add all required hardware during upgrade.
+ May Document testing and maintenance of system updates, modifications, and configurations.
+ Act as a liaison between Manufacturing leaders and the local IT Team.
+ Able to perform in a fast-paced environment.
+ Provides technical support to users for either PC, server or mainframe applications and hardware.
+ Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
+ Interacts with network services, software systems engineering and/or applications development in order to restore service
+ Recommends systems modifications in order to reduce user problems.
+ Acquire and maintain knowledge on IT services and solutions that customers use.
**SPECIALIST CAREER STREAM:** Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
**DIFFERENTIATING FACTORS**
**Autonomy:** Established and productive individual contributor.
Works independently with general supervision on larger, moderately complex projects / assignments.
**Organizational Impact:** Sets objectives for own job area to meet the objectives of projects and assignments.
Contributes to the completion of project milestones.
May have some involvement in cross functional assignments.
**Innovation and Complexity:** Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
**Communication and Influence:** Communicates primarily and frequently with internal contacts.
External interactions are less complex or problem solving in nature.
Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
**Leadership and Talent Management:** May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
**Required Knowledge and Experience:**
+ Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
+ Experience in Microsoft Win7 & Win10 OS
+ Knowledge in PC deployment
+ Technical knowledge in computer hardware and peripherals
+ Advanced knowledge of French and English languages (B2 - C1 levels)
+ IT Technician Diploma ES a plus
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
Leider ist dieser Job in Ihrer Region nicht verfügbar
4
Technical Sales Support Manager 100% (w/m/d)
Adecco
Heute
Job angesehen
Arbeitsbeschreibung
Adecco
Sie sind technikaffin, denken unternehmerisch und behalten auch bei komplexen Kundenprojekten den Überblick?
Dann erwartet Sie hier eine spannende Rolle in einem technologieorientierten Unternehmen mit internationaler Ausrichtung. In der Position Technical Sales Support Manager 100%(w/m/d) verbinden Sie technisches Verständnis mit betriebswirtschaftlichem Denken und tragen aktiv zur erfolgreichen Umsetzung von Kundenlösungen bei.
Aufgaben
- Sie begleiten technische Kundenanfragen von der ersten Idee bis zur Umsetzung und fungieren als zentrale Schnittstelle zwischen Vertrieb, Technik und Produktion
- Sie planen Absatzmengen, stimmen sich mit internen Fachbereichen ab und behalten die Lieferfähigkeit im Blick
- Sie steuern Produkteinführungen und -ausläufe und sorgen für eine reibungslose Umsetzung im Projektverlauf
- Sie übernehmen die Verantwortung für technische und kommerzielle Kalkulationen
- Sie erstellen technische Spezifikationen und begleiten kundenspezifische Aufträge bis zur Auslieferung
Profil
- Technische Grundausbildung mit betriebswirtschaftlicher Weiterbildung oder umgekehrt
- Erfahrung im technischen Vertrieb, Projektmanagement oder in einer vergleichbaren Schnittstellenfunktion
- Sie kommunizieren sicher mit Kunden und internen Teams ? auf Deutsch und Englisch
- Sie arbeiten strukturiert, denken vernetzt und handeln lösungsorientiert
- Sie bringen ein gutes Gespür für technische Zusammenhänge und wirtschaftliche Machbarkeit mit
Vorteile
- Ein modernes Unternehmen mit Fokus auf technische Innovation und nachhaltige Kundenbeziehungen
- Viel Eigenverantwortung und Gestaltungsspielraum in einem dynamischen Umfeld
- Ein kollegiales Team mit kurzen Entscheidungswegen
- Attraktiver Arbeitsort mit sehr guter ÖV-Anbindung in der Region Winterthur
- Entwicklungsmöglichkeiten in einem stabilen, zukunftsorientierten Unternehmen
Kontaktinformationen
Falls du weitere Fragen zu diesem Stellenangebot (Referenz: JN -072025-811232) hast, kontaktiere bitte Faton Miftari unter +41582334672.
Über uns
Adecco ist Marktführer für Personallösungen in der Schweiz und weltweit. Jeden Tag sorgen unsere Teams in unseren rund 50 Standorten schweizweit für den besten Match zwischen Kandidat:innen und Kunden in unterschiedlichen Berufsfeldern und Branchen.
Adecco Schweiz ist ein Unternehmen der Adecco Gruppe, dem weltweit führenden Unternehmen für Talent Advisory und Solutions. Wir glauben daran, jeden für die Zukunft fit zu machen und beschäftigen täglich über 3,5 Millionen Menschen. Wir rekrutieren, entwickeln und bilden Talente in 60 Ländern aus, und ermöglichen es Organisationen, die Zukunft der Arbeit mitzugestalten.
#yournextjob
PERM
Geschäftsleitung
Branche: Anderes
Funktion: Anderes
Leider ist dieser Job in Ihrer Region nicht verfügbar
Seien Sie der Erste, der es erfährt
Über das Neueste Sap service Jobs In Schweiz !
5