438 Jobs für Service in Schweiz
Help Desk Manager
Vor 6 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Per nostro stimato cliente operante nel settore manifatturiero con sede nel Ticinese, siamo alla ricerca di un Helpdesk IT .
La figura lavorerà a stretto contatto con il responsabile del dipartimento IT per supportare l'azienda nella gestione e risoluzione delle problematiche.
Cosa farai:
- Supervisione e gestione operativa delle attività del team help desk (2 persone).
- Gestione del magazzino ricambi del reparto IT.
- Supporto tecnico di primo livello agli utenti interni via telefono, e-mail o ticketing system.
- Installazione, configurazione e mantenimento di hardware e software aziendali.
- Diagnostica e risoluzione di problemi relativi a PC, stampanti, periferiche e reti.
- Gestione account utente e permessi nei sistemi aziendali (Active Directory, EntraID).
- Gestione degli aggiornamenti Windows ed applicazioni di terze parti.
- Documentazione procedure, soluzioni ai problemi e aggiornamento guide tecniche.
- Collaborazione con il team IT per migliorare i processi di supporto e l'efficienza operativa.
- Monitoraggio e segnalazione di eventuali problemi di sicurezza informatica.
Cosa stiamo cercando:
- Diploma o laurea in Informatica o discipline affini.
- Esperienza lavorativa di almeno 5 anni in posizione simile.
- Conoscenza dei sistemi operativi Windows, Microsoft 365, EntraID, InTune.
- Familiarità con strumenti di ticketing per la gestione delle richieste di supporto.
- Conoscenza delle reti informatiche (TCP/IP, VPN, Wi-Fi, LAN).
- Buone capacità comunicative e di relazionarsi con le persone.
- Capacità di troubleshooting e problem-solving.
- Buona conoscenza della lingua inglese, parlata e scritto.
Offriamo contratto a tempo indeterminato, inserimento diretto in azienda.
Se credi di essere la persona giusta non esitare a candidarti.
Candidature non conformi ai requisiti richiesti non saranno considerate.
Branche: Metallverarbeitung
Funktion: Technologie/EDV
Führungsperson: Ja
Anstellungsart: Festanstellung
Customer Service Representative
Vor 9 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Approach People Recruitment
Rejoignez une entreprise innovante et en pleine croissance dans le domaine des biotechnologies en tant que Ce poste offre une opportunité unique de contribuer aux opérations commerciales et au service client d'une structure dynamique dans un environnement international.
Détails du contrat :
- Durée : idéalement 9 mois – de novembre 2025 à août 2026
- (possibilité de démarrer en décembre 2025)
- Taux d'activité : 50% à 100% , selon disponibilité
Vos responsabilités :
- Collaborer avec les équipes commerciales et techniques pour préparer les offres et contrats de service
- Traiter les commandes clients , en veillant à leur exactitude et à leur complétude
- Répondre aux clients par téléphone ou e-mail , leur fournir des informations claires sur le suivi de leurs commandes
- Coordonner la logistique avec l'équipe supply chain
- Organiser les expéditions et gérer les déclarations douanières pour l'Europe, l'Amérique du Nord et le Moyen-Orient
- Gérer les demandes de service et de réparation avec l'équipe technique (expéditions, facturation, etc.)
- Suivre et administrer les contrats de service client
- Gérer les réservations d'instruments de démonstration (prêt, location, salons), y compris l'organisation des livraisons et la facturation
Votre profil :
- Anglais requis pour le rôle
- Expérience confirmée dans un rôle de back-office commercial ou service client
- Aisance avec les outils CRM et ERP
- Excellentes compétences en écoute et empathie , avec un fort sens du service
- Solides compétences en organisation , capacité à gérer les priorités et à travailler sous pression
- Autonomie, rigueur, et esprit d'équipe
- À l'aise avec des délais courts liés au traitement de commandes clients
Transmettez votre CV à :
Branche: Pharma-Industrie
Funktion: Kundenservice
Führungsperson: Nein
Anstellungsart: Befristeter Vertrag
Karrierestufe: Angestellte/r
Service Technician
Gestern
Job angesehen
Arbeitsbeschreibung
**Country:**
Switzerland
**Location:**
Chemin des Mésanges 5, 1032, Romanel-sur-Lausanne
**Fonction de base**
Garantir le fonctionnement des ascenseurs au moyen de travaux d'entretien réguliers et de travaux de réparation dans la région de Lausanne.
**Responsabilités**
+ Optimiser et assurer ses tournées journalières de visites et de contrôles
+ Assurer les travaux d'entretien réguliers sur composants mécaniques, hydrauliques, électriques et électroniques d'ascenseurs dans le cercle de service attribué, conformément au manuel de maintenance
+ Identifier et proposer des travaux de réparation et amélioration (T & CC) au superviseur
+ Identifier et commander les références des pièces détachées nécessaires
+ Assurer les travaux de réparation "Circuit Court" (CC)
+ Utiliser des outils d'aide au dépannage et, de diagnostic et de paramétrage
+ Diagnostiquer et résoudre une panne
+ Libérer les personnes bloquées dans l'ascenseur
+ Connaitre les endroits/systèmes ou trouver les informations techniques
+ Assurer un service de piquet régulier
**Autres**
+ Veiller au respect et à la conformité des absolus de la société (sécurité, éthique, et qualité) et de toutes les politiques, procédures, règles, normes et fondamentaux en vigueur
+ Garantir la confidentialité des informations mises à disposition
**Indicateurs clés de performance**
+ Réclamations clients
+ Efficacités
**Qualifications/ Expérience/ Connaissances**
+ Au bénéfice d'un CFC dans le domaine électrique, électromécanique ou équivalent avec idéalement plusieurs années d'expérience dans le domaine de l'ascenseur
+ Afin de pouvoir garantir la disponibilité pendant le service de piquet, il est indispensable que le collaborateur réside dans la région de travail
+ Maitrise de la langue Française indispensable
+ Le permis de conduire valable sur le territoire suisse est exigé
**Qualités personnelles**
+ Orientation client, sens du service
+ Proactivité, capacité à prendre des initiatives
+ Organisation, capacité d'analyse et sens des priorités
+ Fiabilité, orientation résultats
+ Capacité d'adaptation et bonne résistance (Travail physique)
**Ce que nous t'offrons**
+ Nous t'offrons une rémunération conforme aux exigences locales, ainsi que:
+ Treizième salaire
+ Contribution de l'entreprise aux cotisations santé & prévoyance
+ Frais de repas
+ Véhicule de fonction peut être utilisé à des fins privées
+ 5 semaines de vacances
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Service Mitarbeiter
Heute
Job angesehen
Arbeitsbeschreibung
Wir suchen nach engagierten Mitarbeitern, die täglich ihr Bestes geben möchten, um unseren Kunden ein optimales Einkaufserlebnis zu bieten.
Deine Hauptaufgaben- Beitrag zum positiven Einkaufserlebnis unserer Kunden
- Kassiertätigkeit
- Warenverräumung und -pflege innerhalb der Filiale
- Unterstützung bei einem sauberen Erscheinungsbild der Verkaufsfläche
- Berufserfahrung im Verkauf oder ähnlichen Bereichen ist von Vorteil
- Flexibilität in den Einsatzzeiten (MO-SA zwischen 05:00-22:00 Uhr)
- Gute körperliche Fitness
- Kundenfreundliches und gepflegtes Auftreten
- Zuverlässigkeit und Verantwortungsgefühl
- Ein gutes Befehlswesen in Deutsch
Service-Beraterin
Heute
Job angesehen
Arbeitsbeschreibung
Als zentrale Ansprechpartnerin für Kundenanliegen bist du in der Lage, telefonisch und per E-Mail zu beraten. Du koordinierst das Serviceteam und planst Service- und Reparatureinsätze.
Aufgaben- Kundenaufträge bearbeiten
- Ersatzteilmanagement durchführen
- Arbeitsrapporte verrechnen
- Wartungsverträge erstellen und verwalten
- Abgeschlossene kaufmännische Grundausbildung mit Erfahrung im administrativen Bereich
- Sehr gute Deutschkenntnisse in Wort und Schrift
- Lösungsorientierte Persönlichkeit mit proaktiver Arbeitsweise und ausgeprägter Eigeninitiative
- Teamfähigkeit und gute Kommunikationsfähigkeiten
Collaborateur Service
Heute
Job angesehen
Arbeitsbeschreibung
“Professionelle, diskrete Begleitung der Kunden und Service in den Kundenzonen br> Unterstützung bei Event-Veranstaltungen br> Diverse administrative Office Management Aufgaben (Bestellungen F&B und Office Material, Post-Handling, Interne Rechnungsbearbeitung, Unterstützung Mitarbeitenden) br> Professionelle Bedienung der Telefonzentrale
Übernahme und Unterstützung Unterhalt und Logistik für die Büroräumlichkeiten sowie Begleitung von externen Stakeholdern und Partner in den Räumlichkeiten
astronomie-Branche oder Bankwesen oder im kaufmännischen Bereich sowie mehrjährige berufliche Erfahrung mit fundierten fachspezifischen Kenntnissen < r> Stilsicher in Deutsch, Englisch, Französisch von Vorteil br> Versiert im Umgang mit MS-Office-Applikationen
We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.
Service-Techniker
Vor 6 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Unser Kunde ist ein international führendes Unternehmen im Bereich automatische Hochregallager. Die Lösungen für platzsparende, automatisierte Materialbereitstellung begeistern die Kunden weltweit. Am Standort im St. Galler Rheintal wird Verstärkung gesucht. Du hast eine Ausbildung als Elektriker/Automatiker oder Mechatroniker und bringst eine hohe Reisebereitschaft innerhalb der Schweiz mit. Dann schau Dir gerne unser Angebot als Servicetechniker an. Unser Kunde bietet Dir eine umfassende ca. 6-monatige Ausbildung und Einführung in die Arbeiten. Danach arbeitest Du weitestgehend selbständig.
Das sind Deine abwechslungsreichen Aufgaben:
- Durchführung von Wartungen, Sicherheitsüberprüfungen an Lagersystem-Lösungen
- Aufstellung und Inbetriebnahme von Maschinen und Anlagen
- Reparaturen, Instandsetzung und Begutachtungen von Maschinen und Anlagen
- Vorführungen beim Kunden sowie Durchführung von Schulungen
Es erwartet Dich:
- Eine verantwortungsvolle und abwechslungsreiche Tätigkeit bei einem marktführenden, innovativen und leistungsstarken Familienunternehmen
- Intensive und umfangreiche Einarbeitung sowie spezifische Weiterbildungsmöglichkeiten
- Einen langfristigen und sicheren Arbeitsplatz
- Zentrale digitale Koordination über Leitstelle
- Ein gutes und leistungsorientiertes Einkommen
Damit begeisterst Du unseren Kunden:
- Eine abgeschlossene Ausbildung als Elektro-Installateur EFZ / Automatiker EFZ / Mechatroniker EFZ
- Selbständiges und eigenverantwortliches Arbeiten
- Kommunikationsfähigkeit und Organisationsfähigkeit
- Bereitschaft zur Reisetätigkeit mit Übernachtungen
- Sprache: Deutsch, Fremdsprachenkenntnisse werden gerne gesehen
- Fahrausweis Kat. B
Wir freuen uns auf Deine Bewerbungsunterlagen und sichern Dir die nötige Diskretion zu. Bewerbungen, welche wir per Post erhalten, werden geprüft, aber nicht retourniert.
Kontakt
Gi Group St. Gallen
Iris Kokot
Gi Group ist Teil der Gi Group Holding, einem globalen Ökosystem für Personaldienstleistungen und Beratung, das die Entwicklung des Arbeitsmarktes unterstützt und dazu beiträgt, das Leben von Menschen in 37 Ländern auf der ganzen Welt zu verändern. In der Schweiz sind wir mit den Marken Gi Group, Gi Life Sciences, Grafton, Bautech Personal tätig. Wir sind in den Bereichen Temporärarbeit und Feststellenvermittlung sowie in einer Vielzahl ergänzender Personaldienstleistungen aktiv. Mit einer direkten Präsenz an 40 Standorten in der Schweiz und über 200 Mitarbeiter:innen sind wir eines der führenden Personaldienstleistungsunternehmen auf dem Schweizer Personalvermittlungsmarkt. Gi Group ist Spezialist für befristete und unbefristete Personaldienstleistungen und Ihr wertvoller Partner für viele andere HR-Lösungen. Wir verändern Leben, indem wir Kandidaten mit Unternehmen zusammenbringen, und wir arbeiten jeden Tag daran, Mehrwert zu schaffen. Your Job, Our Work.
Branche: Installation/Wartung/Reparatur
Funktion: Kundenservice
Anstellungsart: Festanstellung
Karrierestufe: Angestellte/r
Seien Sie der Erste, der es erfährt
Über das Neueste Service Jobs In Schweiz !
Customer Service Specialist
Vor 2 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Abbott Established Pharmaceutical Division **(EPD)** is looking for a
**Customer Service Specialist**
for its global Pharma Division Headquarter based in Allschwil- Basel.
**(6 months' contract)**
**Primary Job Function:**
+ Assure an efficient supply of goods to assigned customers, executing orders in the ERP system, to deliver the required product, the correct volume and quality at the right time, in the requested point in the country.
+ The Customer Service Specialist is responsible for the entire order management process, steering and controlling the order process in SAP and APO planning systems during the whole lifecycle of the sales order. Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing exceptional service.
+ Generate and analyze reports on customer service metrics, inventory levels, and sales performance. Present findings to management and suggest improvements.
+ The mission of the Customer Service Specialist is to ensure high service level towards customers and acquire market knowledge and products specificities to act proactively and avoid back-orders situations.
**Core Job Responsibilities:**
+ Manage customer purchase orders and sales order entry.
+ After full sales order completion, release delivery block to ensure timely sales order execution. Ensure all sales order information and documentation are accurate and complete.
+ Control all orders within firm period, check and convert the requirements within the planning time fence to ensure timely fulfillment.
+ Management of regular commissions according to customer profiles and irregular credit, debit notes for adjustments
+ Proactively prepare for month and quarter-end sales order execution to meet sales targets and deadlines.
+ Track the availability of materials to ensure on-time and in-full delivery of customer orders.
+ Communicate and coordinate with various departments, including Manufacturing, Procurement, Demand, NPI, Logistics Execution, Quality Assurance, Finance, Commercial, and Regulatory Affairs, to fulfill customer requests and ensure smooth operations.
+ Conduct order reviews with customers as part of the Sales and Operations Planning (S&OP) process to ensure alignment and address any issues proactively.
**Minimum Education:**
+ Commercial or logistical education
**Minimum Experience/Training Required:**
+ Professional formation and experience gained through a previous and comparable position.
+ Proven experience in order processing in a customer service department, preferably in the pharmaceutical industry
+ Basic knowledge in transport and logistics, Incoterms, etc.
+ Experience with ERP systems, preferably SAP and APO planning tool.
+ Excellent command of English is essential; knowledge of any other language is an asset for country allocation and customer service support.
+ Advanced proficiency in Microsoft Excel, including the ability to create complex formulas, pivot tables, and data visualization tools to analyze and interpret data effectively. Proficiency in other Microsoft Office applications such as Word, PowerPoint, is also required.
+ Experience with data analysis software such as Power BI (PBI) or similar tools is a plus. This includes the ability to create interactive dashboards, generate reports, and provide insights to support data-driven decision-making.
Do you like the sound of this job and think you've got what it takes? Then send us your CV today. We look forward to receiving your application **as pdf** .
(If you want to upload several documents, don`t save in between uploading them to be able to do so. Once you save your uploads, you will not be able to add more documents)
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Customer Service Ambassador
Vor 4 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Location:
Zürich, Zurich, CH, 8058
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Professional
Requisition Id: 4515
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
**Position Summary**
The Ambassador / Customer Service Representative is dedicated to support the FBO's 5-star customer service provided to our customers, visitors, and business acquaintances by performing the following duties:
**Your role**
+ Welcome - Meet & Greet the Customers (Passengers and Crews), visistors and business acquaintances, carrying guests'luggage, assist them into the VIP Lounge and offer refreshments.
+ Provide administrative assistant to all site departments.
+ Maintain cleanliness of the reception area and VIP Lounges, including vacuum carpets
+ Monitor F&B items inventory and order supplies
+ Provide administrative assistance to the Receptionist or Duty Officer
+ The Ambassador will receive FBO Customer Service and Operational training in order to perform Customer Service duties and responsibilities if required. This individual must also have knowledge of the different services the Company offers.
+ Participate in the Safety & Quality Management System in accordance to the safety and quality policy and be pro-actively involved in a positive safety culture environment
+ Identify and report potential hazards and near misses as well as occurrences as required by the reporting system
+ Conduct all work in accordance with Jet Aviation's Policies, Manuals and Procedures
**Minimum Requirements**
+ The Ambassador should represent a polished Jet Aviation Colleague, espousing all the virtues set-forth by the culture and everything that Jet Aviation represents.
+ Minimum High School / Bachelor's degree in hospitality, tourism or relate field or 2 -3 years' of qualifying experience and / or a combination of both.
+ Previous experience as a hotel receptionist or porter is highly desirable and will be considered an advantage
+ German and English: Fluent - Must, any additional language would be an advantage
+ Valid driver's license
**Your profile**
+ Work experience in Hospitality and/or Aviation industry is an an advantage
+ Ability to work calmly and effectively under pressure
+ Possesses cultural awareness and required sensitivity
+ Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment and Transparency)
+ Immaculate appearance
+ Excellent customer service skills
+ Friendly and polite
+ Flexible
+ Good working knowledge of MS Office
+ Excellent communication and interpersonal skills
+ Ability to work proactively within a Team and on own initiative
+ Ability to handle difficult customers in a calm and tactful manner
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.
Customer Service Administrator
Vor 9 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Approach People Recruitment
On behalf of our client, a dynamic and growing company specializing in biotechnology, we are seeking a motivated and multilingual Customer Service Representative . This role is an excellent opportunity to support their sales and service operations in an international environment.
This is a Fixed Term Contract , due to a maternity leave replacement.
Ideal contract length : 9 months : November 2025 - August 2026
(Possibility to start in December instead)
Part-Time: 50% to 100%
The role :
- Collaborate with sales and service teams to prepare quotes and service contracts.
- Process customer purchase orders, ensuring accuracy and completeness.
- Communicate with customers via phone or email to provide answers and updates on orders.
- Coordinate order fulfilment with the supply chain team.
- Organise shipments and customs declarations for regions including Europe, North America, and the Middle East.
- Manage service and repair cases in collaboration with the service team, handling associated shipping and invoicing.
- Oversee customer service contracts.
- Schedule and manage bookings for demonstration instruments for hire, loan, or trade fairs, arranging shipping and invoicing accordingly.
Your Profile :
- English : good professional level ; (French is a plus, but not mandatory).
- Proven experience in a sales or customer service back-office role.
- Hands-on experience with CRM and ERP systems.
- Strong empathy and excellent listening skills, with a commitment to outstanding service.
- Exceptional organisational skills, capable of prioritising tasks and working under pressure.
- A team player with a high degree of autonomy and dedication.
- Comfortable working within tight deadlines typical of customer order processing.
If you are passionate about customer service and thrive in a fast-paced, multicultural setting, and if you want to join a dynamic and collaborative work environment, please send your CV to
Branche: Pharma-Industrie
Funktion: Kundenservice
Führungsperson: Nein
Anstellungsart: Befristeter Vertrag
Karrierestufe: Angestellte/r