25 Jobs für Software Support in Schweiz

**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients the around world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
Are you a seasoned Java Full Stack Lead ready to tackle real-world challenges in the financial domain? Are you passionate about Agile methodologies, production stability, and secure, scalable software design? Join the IBM Client Innovation Center (CIC) to help design, develop, and lead mission-critical applications for global clients.
As a Senior Java Full Stack Lead, Application Support Lead and Agile Practitioner, you will:
* Design, develop, and support secure, scalable enterprise applications using Java, Drools, Spring Boot, SQL, Angular, Angular JS and other web technologies
* Lead incident resolution and provide expert-level production support across financial systems such as Corporate Actions, Security Transfers and AML regulations, Swiss Federal Tax Authority regulations and compliance systems such as FATCA, QI, Common Reporting Standards, Investor Protection and ensuring high availability and compliance
* Apply Agile best practices, serving as a Scrum Master/Agile coach across sprint cycles
* Translate complex business requirements into robust functional and technical solutions
* Collaborate with cross-functional teams to ensure timely delivery and quality standards across development and support cycles
* Leverage automation and AI tools to accelerate issue triage, prototyping, and development workflows
* Coordinate and individually manage application release planning and cutover activities with minimal risk and business disruption
* Promote secure coding practices and regulatory compliance aligned with global financial regulations
* Contribute to technical documentation, system design standards, regulatory reporting and best practices
Your Impact
* Drive full-stack development excellence and agile team delivery across enterprise-level applications
* Lead critical support and release cycles, ensuring business continuity and operational resilience
* Serve as a domain expert in Capital Markets, Compliance Reporting, and Payments, supporting high-value transformation initiatives
* Coach teams on Agile principles, automation, and continuous improvement across delivery pipelines
* Inspire and lead cross-functional teams, fostering a culture of accountability, innovation, and continuous learning
* Play an active role in identifying client challenges and proposing technical solutions that align with business strategy
* Support business development efforts by contributing to proposals, participating in client discussions, and showcasing delivery excellence
What we offer:
* Individual career path
* Access to countless trainings and certification offerings
* A knowledge sharing culture
* An environment where you are actively contributing your ideas
* The possibility to work in projects in one of the largest IT companies
**Required technical and professional expertise**
* 9+ years of enterprise-level experience in Java Full Stack Development and Maintenance
* Proven experience in private banking
* Strong hands-on skills in Java, Spring Boot, Hibernate, JPA, Angular, AngularJS, JavaScript, HTML/CSS, Maven, OpenAPI
* Proficient in SQL and database management (Oracle, MSSQL)
* Expertise with Drools for rules engines
* Expertise with JUnit, Cucumber, Katalon and Selenium for test automation
* Experience using Git, SVN, and ALM tools for version control and DevOps integration
* Proven expertise in Agile methodologies, including Scrum, with Scrum Master certification
* Strong exposure to Ansible, scripting, automation frameworks and experience creating build and release pipelines.
* Experienced in supporting real-time applications in Capital Markets, AML, and Regulatory Reporting domains
* Deep Knowledge of SWIFT, Instant Payments and compliance systems
* Familiarity with secure coding practices, production controls, and incident management
* Ready to provide on call support and extra work efforts during critical hours and release windows
* As lead be able to articulate requirements in TSD and be able to manage task allocation to team members
* As lead be able to help team with their technical and functional queries to ensure smooth project executions
* Manage and coordinate frequent application release activities
* Demonstrated experience in leading high-performing teams, resolving roadblocks, and promoting a collaborative team culture
* Ability to motivate and mentor team members, and provide regular performance feedback
* Experience supporting business development by identifying solution opportunities and contributing to proposals and technical strategy
* Experience participating in pre-sales, client solutioning, and proposal creation
Required Functional Expertise
* Deep understanding of Corporate Action Events, Security Transfers, Compliance Reporting workflows ,FATCA Regulations, Qualified Intermediary Program, Common Reporting Standards, Mifid Investor protection programs, Swift Payments, Anti Money laundering systems, Credit Monitoring
* Proven ability to individually manage support and delivery across regulated environments in financial services
* Hands-on experience in payment systems and integrations involving SWIFT messaging and AML systems.
* Participation in at least one large-scale digital transformation or modernization program
* Proven ability to translate business domain knowledge into maintainable and scalable software components
* Working knowledge of AI tools to enhance development and support delivery
Interpersonal Attributes
* A collaborative mindset and strong leadership in cross-functional environments
* Ability to manage complexity under pressure and act as a stabilizing presence during production incidents
* Strong sense of accountability, ownership, and continuous improvement
**Preferred technical and professional experience**
* Awareness of Cloud computing fundamentals and AI tools
* Strong communication and documentation skills to articulate technical topics to business stakeholders
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

We are hiring an IT support  manager for our client based in Carouge, Switzerland . Role and Responsibilities: You manage the Information Systems Support team (Service Desk & Field Service) to ensure its proper functioning, organization and development.You coordinate the handling, prioritization and resolution of requests and incidents.You carry out internal communication relating to Information Systems and analyze key indicators.You develop and optimize Information Systems services, processes and documentation.You participate in the development and implementation of the Information Systems strategy.Requirements Ideal profile: Completed studies (Uni/EFP, HES, ES) in computer science or deemed equivalent.3 years minimum as an IT support manager in mass distribution, an asset, with team management.French (fluent)German (excellent knowledge)Excellent interpersonal skills, ability to interact with all types of people.Open-mindedness and sense of service.Resistance to stress and adaptability to fluctuations in work rhythms.ITIL Foundation Certification Expected skills: ManagementLeadershipRetail ExperienceRetail OperationsAdaptability BenefitsProfit sharingParticipationRemoteCorporate mutualOthersRetirement at 64 thanks to the AVS bridge for men5 to 7 weeks of vacation, depending on age and seniorityMaternity leave: 18 weeks at 100% of net salaryPaternity leave: 3 weeks per eventDiscounts in Migros restaurants 4.- reduction per mealLoyalty bonus: CHF 1500.‒ after 5 years or CHF 8500.‒ after 40 years (convertible into leave)Pension fund: benefit primacy and contribution doubled by Are you the perfect fit? Great - Please share your updated CV and we will get back to you as soon as possible.

Manpower

Über die Position

Für einen unserer Mandanten aus dem Bereich Bau- und Projektmanagement mit Sitz in Basel sind wir auf der Suche nach einer erfahrenen Fachkraft im IT Support & Client Management . Das Einsatzpensum beträgt 50 %, die Anstellung ist befristet für 3?6 Monate. In dieser Rolle sind Sie zentrale Ansprechperson für die IT-Arbeitsplatzbetreuung, sowohl vor Ort als auch remote, und stellen einen reibungslosen Betrieb der IT-Infrastruktur sicher.

Ihre Aufgaben

• p>First-/Second-Level-Support ? vor Ort oder remote (Problemannahme, Analyse, Lösung)

• Betreuung von Windows-Client-Computern (Hardware & Software)

• Verwaltung und Support von Peripheriegeräten (Drucker, Mobile Devices, Telefone etc.)

• Einrichtung und Konfiguration von Client-Systemen (inkl. Betriebssysteme und Programme)

• Installation von Sicherheitsupdates und Treibern

• Ersatzteilbeschaffung und Reparatur von Hardware wie Laptops, PCs und Druckern

• Aufbau und Betreuung von Arbeitsplätzen, insbesondere auch für externe Projektbüros

• Onboarding neuer Mitarbeitender: Einführung in Computer-Hardware und Büro-Software

• Erstellung von Domain-Benutzerkonten und Verwaltung von Microsoft-365-Lizenzen

Das bringen Sie mit

• Fundierte Erfahrung im IT-Helpdesk oder in der Arbeitsplatzbetreuung

• Solides Wissen in Windows-Systemadministration und Support

• Erfahrung mit Peripherie-Support und Arbeitsplatzkonfiguration

• Vertrautheit mit Benutzerkontenverwaltung, M365-Lizenzen und Netzwerkintegration

• Selbstständige, strukturierte Arbeitsweise und ausgeprägte Kommunikationsfähigkeit

• Idealerweise Erfahrung in Hardwarebeschaffung und Reparaturen

• Sehr gute Deutschkenntnisse ? Englischkenntnisse von Vorteil

Das dürfen Sie erwarten

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Befristete Anstellung für ca. 3?6 Monate bei 50 % Pensum

• Arbeitsplatz im modernen, zentral gelegenen Büro in Basel

• Arbeiten in einem engagierten und interdisziplinären Team mit direktem Austausch vor Ort

• Praxisnahes, abwechslungsreiches Aufgabengebiet mit Eigenverantwortung

• Kollegiales Arbeitsumfeld mit flachen Hierarchien und unkomplizierter Kommunikation

Bereit für den nächsten Schritt?

Dann freuen wir uns auf Ihre vollständige Bewerbung mit Angabe des frühestmöglichen Eintrittstermins und Ihrer Lohnvorstellung.

Branche: EDV

Funktion: Technologie/EDV

Ihr zukünftiger Arbeitgeber ist ein seit 15 Jahren existierender Informatik-Betrieb, mit diversen IT-Dienstleistungen im Angebot. Die Unternehmung legt grossen Wert auf aktiven Austausch im Kundenkontakt und gute Kundenbeziehungen. Mit Events und Anlässen fördert das Unternehmen die positiven Beziehungen und Beliebtheit in der Umgebung.
Aufgaben
- Verantwortung des 1st und 2nd-Level-Support
- Erstellen und Pflegen der notwendigen Dokumentationen
- Pikett Dienst, Aushilfe
- Überwachen von IT Systemen sowie der automatisierten Prozesse
- Bewirtschaftung der Hard- und Software
Profil
- Abgeschlossene Ausbildung als Informatiker mit eidgenössischem Fähigkeitszeugnis
- Gute Kenntnisse im Umfeld M365
- Aufgeschlossene und teamfähige Persönlichkeit
- Führerschein Kategorie B
- Gute Deutschkenntnisse, Englisch von Vorteil
Wissenswertes
- Modernes Arbeitsumfeld
- Externe Weiterbildungen werden unterstützt
- Gute ÖV Anbindung
- Mensa kocht regional und frisch
- Karriere-Aufstiegsmöglichkeiten

IT-Support 2nd Level (m/w/d) – 80–100%

Standort: Bern

Pensum: 80–100%

Vertragsart:  Temporär mit Aussicht auf Festanstellung

Du möchtest deine IT-Kenntnisse gezielt einsetzen, um echten Mehrwert zu schaffen und Menschen im Arbeitsalltag wirkungsvoll zu unterstützen? Technik begeistert dich – nicht als Selbstzweck, sondern als Mittel, um Herausforderungen zu lösen? Dann bist du bei uns genau richtig!

Für unseren starken und zukunftsorientierten Kunden aus der IT-Dienstleistungsbranche suchen wir eine engagierte Persönlichkeit als IT-Supporter im 2nd Level . Dich erwartet ein innovatives Umfeld mit spannenden Projekten, Entwicklungsmöglichkeiten und einem starken Teamspirit.

Deine Aufgaben:

• Entgegennahme und Bearbeitung von Störungsmeldungen, Anfragen und Änderungswünschen im 1st- und 2nd-Level-Support (gemäß ITIL)
• Priorisierung und Verfolgung von Tickets im ITSM-System
• Eigenständige Erstanalyse und Behebung von Störungen via Remote oder durch Workarounds
• Installation und Wartung von IT-Arbeitsplätzen, Peripheriegeräten und Netzwerkkomponenten (Roll-out & Field Support)
• Pflege technischer Dokumentationen und Benutzerinformationen
• Aktive Mitarbeit an abwechslungsreichen ICT-Projekten
• Persönliche Betreuung der Anwender:innen vor Ort

Dein Profil:

• Abgeschlossene Ausbildung als Informatiker:in EFZ oder vergleichbare Qualifikation
• Mehrjährige Berufserfahrung im IT-Support (1st/2nd Level) sowie im Umgang mit Ticketsystemen
• Sehr gute Kenntnisse in Microsoft Windows, Client-/Serverumgebungen und Microsoft 365
• Ausgeprägte Kunden- und Serviceorientierung
• Kommunikative, teamfähige und belastbare Persönlichkeit mit strukturierter Arbeitsweise
• Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift
• Führerschein der Kategorie B ist zwingend erforderlich

Das bieten wir dir:

• Anspruchsvolle und praxisnahe IT-Aufgaben in einem modernen Arbeitsumfeld
• Kollegiales Miteinander mit Unterstützung durch erfahrene Fachkräfte
• Möglichkeit auf eine langfristige Festanstellung

Bereit für den nächsten Schritt?

Dann freuen wir uns auf deine vollständige Bewerbung – am besten gleich heute!
Bewirb dich jetzt und werde Teil eines engagierten IT-Teams mit Zukunft.

Firmenname: Fledro Personal Consulting AG

Branche: EDV

Funktion: Technologie/EDV

Vorgeschlagenes Nettogehalt: CHF 5500 - CHF 6500

Stellenprozent: 100%

Führungsperson: Nein

Anstellungsart: Temporäre Arbeit

Karrierestufe: Unbefristet

Führerschein: B

Support aux utilisateurs :

• Fournir un support quotidien (niveau 1 et 2) aux utilisateurs : incidents, demandes, conseils d'usage ;
• Gérer les incidents et les demandes via notre outil de ticketing ;
• Préparer, installer, configurer, déménager et maintenir les postes de travail et logiciels associés ;
• Former et accompagner les utilisateurs à l'usage des outils internes ;
• Gérer et maintenir les équipements périphériques : imprimantes, copieurs, équipements de pilotage informatique de la production ;
• Assurer le dépannage matériel et logiciel dans le respect des délais et standards de qualité ;
• Mettre en œuvre les mises à jour, sauvegardes, procédures de sécurité des postes ;
• Tenir à jour les outils de gestion informatisée du parc informatique (déploiement, suivi, maintenance) ;
• Participer à la gestion des achats de matériel et de licences en lien avec le responsable informatique ;
• Être force de proposition sur les évolutions du parc, en lien avec les besoins utilisateurs et les contraintes budgétaires.

Réseaux et infrastructure

• Participer à la supervision de l'infrastructure informatique : réseau local, serveurs, sécurité, sauvegardes, messagerie ;
• Contribuer à la gestion des accès utilisateurs (Active Directory, messagerie, droits) ;
• Intervenir sur la téléphonie IP et les systèmes interconnectés ;
• Appliquer les bonnes pratiques de sécurité informatique, en coordination avec l'équipe IT ;
• Participer aux projets d'évolution ou de modernisation de l'infrastructure

,

• Formation de Technicien en Informatique (HES ou équivalent) ;
• Expérience de 5 ans minimum, si possible au sein d'une entreprise industrielle ;
• Connaissances exigées : Matériel PC et imprimantes, Microsoft Windows, Linux, Logiciels bureautique ;
• Technologies réseau (Ethernet, TCP/IP, Firewall, Switchs), Administration serveurs Windows ;
• Anglais technique ;
• Capacité d'analyse et de résolution de problèmes ;
• Excellentes compétences en communication, esprit d'équipe ;
• Proactivité, rigueur et autonomie.

,

De nombreux avantages offerts par l'entreprise

**Req ID: 33222**
**Competitive salary | Switzerland: client site (Geneva)**
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA is currently looking for an **IT Support Analyst (f/m/d) on client site in Geneva** for our growing team in Switzerland.
**Overview**
Responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters.
**Key Skills**
+ Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals
+ Installs, maintains and optimizes desktop /notebook configurations at customer sites
+ Diagnoses and resolves product performance problems
+ Performs maintenance and repair services
+ Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
+ Instructs customers in the operation and maintenance of the system
**Technical Skills**
+ Relevant experience or equivalent combination of education and work experience
+ Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required
+ Strong customer interaction skills
+ Fluent in English, both spoken and written
+ A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required
**Location**
This role requires you to work fully on client site (Monday-Friday) in Geneva.
**Benefits**
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

**Req ID: 332219**
**Competitive salary | Switzerland: client site (Zurich)**
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA is currently looking for an **IT Support Analyst (f/m/d) on client site in Zurich** for our growing team in Switzerland.
**Overview**
Responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters.
**Key Skills**
+ Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals
+ Installs, maintains and optimizes desktop /notebook configurations at customer sites
+ Diagnoses and resolves product performance problems
+ Performs maintenance and repair services
+ Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
+ Instructs customers in the operation and maintenance of the system
**Technical Skills**
+ Relevant experience or equivalent combination of education and work experience
+ Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required
+ Strong customer interaction skills
+ Fluent in both German and English, both spoken and written
+ A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required
**Location**
This role requires you to work fully on client site (Monday-Friday) in Zurich.
**Benefits**
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
**_#LI-EMEA_**