19 Jobs für Support Representative in Schweiz

Per nostro stimato cliente operante nel settore manifatturiero con sede nel Ticinese, siamo alla ricerca di un Helpdesk IT .

La figura lavorerà a stretto contatto con il responsabile del dipartimento IT per supportare l'azienda nella gestione e risoluzione delle problematiche.

Cosa farai:

• Supervisione e gestione operativa delle attività del team help desk (2 persone).
• Gestione del magazzino ricambi del reparto IT.
• Supporto tecnico di primo livello agli utenti interni via telefono, e-mail o ticketing system.
• Installazione, configurazione e mantenimento di hardware e software aziendali.
• Diagnostica e risoluzione di problemi relativi a PC, stampanti, periferiche e reti.
• Gestione account utente e permessi nei sistemi aziendali (Active Directory, EntraID).
• Gestione degli aggiornamenti Windows ed applicazioni di terze parti.
• Documentazione procedure, soluzioni ai problemi e aggiornamento guide tecniche.
• Collaborazione con il team IT per migliorare i processi di supporto e l'efficienza operativa.
• Monitoraggio e segnalazione di eventuali problemi di sicurezza informatica.

Cosa stiamo cercando:

• Diploma o laurea in Informatica o discipline affini.
• Esperienza lavorativa di almeno 5 anni in posizione simile.
• Conoscenza dei sistemi operativi Windows, Microsoft 365, EntraID, InTune.
• Familiarità con strumenti di ticketing per la gestione delle richieste di supporto.
• Conoscenza delle reti informatiche (TCP/IP, VPN, Wi-Fi, LAN).
• Buone capacità comunicative e di relazionarsi con le persone.
• Capacità di troubleshooting e problem-solving.
• Buona conoscenza della lingua inglese, parlata e scritto.

Offriamo contratto a tempo indeterminato, inserimento diretto in azienda.

Se credi di essere la persona giusta non esitare a candidarti.

Candidature non conformi ai requisiti richiesti non saranno considerate.
 

Branche: Metallverarbeitung

Funktion: Technologie/EDV

Führungsperson: Ja

Anstellungsart: Festanstellung

DasTeam

Ce que tu feras au quotidien :
? Tu accueilles, écoutes, orientes nos clients (auto, moto, véhicules lourds, industriels).
? Tu gères les appels entrants et donnes des infos claires sur nos produits et services.
? Tu assures le suivi des commandes, la facturation, l’encaissement.
? Tu planifies les interventions avec l’équipe de l’atelier, en mode collaboration active.

Wir erwarten:
Tu es la personne qu’il nous faut si :
? Tu as un vrai sens du contact et tu aimes quand ça bouge.
? Tu es à l’aise avec les outils informatiques et tu sais jongler entre plusieurs tâches.
? Tu as un intérêt marqué pour le secteur de la mobilité.
? Tu es prêt(e) à t’adapter à un rythme saisonnier (on ne s’ennuie jamais chez nous).
? Tu es fiable, réactif(ve), et tu tiens tes engagements.

• Tu as une formation dans la mécanique idéalement?

Wir bieten:
Ce qu’on t’offre :
? Un poste clé, au cœur de l’action, avec des responsabilités concrètes.
? Une équipe soudée, qui avance ensemble.
? Un environnement dynamique, dans une entreprise solide et reconnue.

Branche: Anderes

Funktion: Anderes

**Job Family:** Customer Services
**Req ID:** 464418
Est-ce que tu veux contribuer à dessiner l'avenir du secteur de la santé ? Chez Siemens Healthineers, nous comptons sur des personnes qui consacrent leur énergie et leur passion à cet objectif. Le nom de notre entreprise le souligne déjà. Il symbolise l'esprit pionnier de nos collaborateurs, associé à notre longue tradition de leader technologique dans le secteur de la santé, un domaine toujours très dynamique. Nous t'offrons un environnement de travail plein d'occasions de dépasser ta zone de confort et de progresser sur le plan personnel et professionnel. Es-tu prêt(e) à relever ce nouveau challenge ? Alors, rejoins notre équipe à Renens en tant que Rejoignez notre équipe en Suisse en tant que Ingénieur Service Client Laboratoire (h/f/nb) Tes missions: En tant que Ingénieur Service Client, tu apportes ton soutien aux systèmes médicaux dans le domaine du laboratoire de Siemens Healthineers. Tu es responsable de la maintenance préventive, curative et des campagnes de mises à jour matérielle. En tant qu'interlocuteur direct des utilisateurs, tu contribues de manière décisive aux soins à la clientèle. Tu apportes ton soutien à nos collaborateurs du service application et de la vente lors de questions techniques concernant l'utilisation des systèmes. Le poste est home-based, cela signifie que tu voyages directement depuis votre habitation vers les clients. Ton région de travail principale se trouve en Suisse romande. Pour en savoir plus sur l'activité, consultez Les clés pour réussir : Tu as un diplôme en tant que technicien médical qualifié ou équivalent, par exemple dans les domaines de l'électrotechnique, électromécanique ou informatique. Tu justifies d'une expérience dans le service à la clientèle. Une expérience en technologie médicale est un plus. De bonnes connaissances en électronique, des connaissances de base en informatique (HW et SW), ainsi que dans le domaine du réseau vous seront utile dans votre travail quotidien. La satisfaction du client, le désir d'interagir régulièrement avec eux pour résoudre leurs problèmes, sont des éléments cruciaux qui doivent être associés à une forte initiative et à une capacité de travail autonome. Tu es prêts pour des formations intensives en Suisse et à l'étranger et pour des missions sur appel. Tu parles couramment le français et avez une très bonne maitrise de l'anglais. Une connaissance de l'allemand est un atout. Tu bénéficies de : Un emploi dans l'une des plus grandes entreprises Med Tech en Suisse 40 heures de travail par semaine pour un taux d'occupation de 100%. Option de travail à domicile jusqu'à 60% du temps de travail Au moins 5 semaines de vacances Un poste de travail au cœur de Zurich ou à Renens Divers types d'avantages pour les collaborateurs et des possibilités de développement professionnel. Qui nous sommes : Nous sommes une équipe de plus de 72 000 Healthineers hautement dévoués dans plus de 70 pays. En tant que leader de la technologie médicale, nous repoussons constamment les limites pour créer de meilleurs résultats et de meilleures expériences pour les patients, quel que soit l'endroit où ils vivent ou les problèmes de santé auxquels ils sont confrontés. Notre portefeuille est crucial pour la prise de décision clinique et les parcours de traitement. Comment nous travaillons : En rejoignant Siemens Healthineers, vous devenez membre d'une équipe globale de scientifiques, de cliniciens, de développeurs, de chercheurs, de professionnels et de spécialistes qualifiés, qui croient au potentiel de chaque individu à contribuer avec des idées diverses. Nous venons de différents horizons, cultures, religions, orientations politiques et/ou sexuelles, et travaillons ensemble pour lutter contre les maladies les plus menaçantes du monde et permettre l'accès aux soins, unis par un seul objectif : innover dans le domaine des soins de santé. Pour chacun. Où qu'il soit. Consultez notre site Carrières sur tant qu'employeur offrant des opportunités égales, nous encourageons les candidatures de personnes en situation de handicap. Nous accordons une grande importance à la confidentialité de vos données et prenons au sérieux la conformité au RGPD ainsi qu'à d'autres législations sur la protection des données. Pour cette raison, nous vous demandons de ne pas nous envoyer votre CV par e-mail. Veuillez plutôt créer votre profil au sein de notre communauté de talents et vous abonner aux alertes d'emploi personnalisées qui vous tiendront informé(e) des nouvelles opportunités. À toutes les agences de recrutement : Le recrutement chez Siemens Healthineers est géré en interne, avec un soutien externe autorisé uniquement lorsqu'un fournisseur qualifié a établi un contrat formel avec nous. Les soumissions et les recommandations de candidats non sollicitées, en l'absence d'un contrat de fournisseur actuel, ne constituent pas un consentement et ne sont pas éligibles aux frais. Nous supprimons et détruisons les informations non sollicitées, nous vous recommandons donc de vous abstenir de toute pratique de ce genre. Votre respect de nos politiques est apprécié.

DasTeam

• Accueillez les clients avec un sourire radieux et une attitude chaleureuse, créant ainsi une atmosphère conviviale dès leur arrivée.
• Fournissez des recommandations personnalisées sur nos délices culinaires pour ravir les papilles des clients.
li>Gérez les transactions de caisse avec une rapidité fulgurante, tout en maintenant une précision sans faille. < i>Effectuez les tâches administratives liées au restaurant avec une efficacité remarquable, telles que la gestion des stocks, la tenue des registres et la facturation. < i>Coordonnez les activités entre notre restaurant d'entreprise et nos clients, en assurant une communication claire, un suivi attentif des demandes spécifiques et une résolution proactive des problèmes. Répondez aux demandes de renseignements avec patience, clarté et précision, offrant ainsi une expérience client mémorable.

Wir erwarten:

• Une expérience préalable dans le service client est un atout, en particulier dans l'industrie de la restauration.
li>Votre talent inné pour la communication chaleureuse, empathique et claire est une véritable valeur ajoutée. < i>Votre souci du détail et votre quête constante d'excellence vous permettent d'offrir un service client exceptionnel. li>Vous êtes capable de gérer la caisse avec rapidité et précision, même lors des périodes de forte affluence.
• otre expérience dans les tâches administratives, comme la gestion des stocks, la tenue des registres et la facturation, est un plus.
li>Vos compétences en coordination et en communication vous permettent d'établir une collaboration harmonieuse entre le restaurant d'entreprise et le client. li>Vous pouvez travailler de manière autonome tout en contribuant activement au développement de nouveaux projets. li>Votre passion pour offrir une expérience client mémorable et créer un environnement accueillant est contagieuse. /ul>

Wir bieten:


• Des horaires de travail permettant un life-balance non négligeable.
• Un environnement de travail dynamique et convivial, où votre chaleur et votre amabilité seront valorisées chaque jour.
< i>Des opportunités d'apprentissage et de développement professionnel pour vous aider à progresser dans votre carrière. Une équipe passionnée et dévouée, prête à vous soutenir et à collaborer avec vous.
• D s avantages compétitifs, y compris un salaire attractif et des avantages sociaux.
• Une culture d'entreprise axée sur le respect, la diversité et l'inclusion.
li>Des horaires flexibles pour concilier votre vie personnelle et professionnelle.
• La possibilité de travailler dans un restaurant prisé, offrant une expérience culinaire de qualité supérieure.
• /ul>
  
  
  
  
  

  Branche: Anderes

  Funktion: Anderes

  
  
  

DasTeam

• Accueillez les clients avec un sourire radieux et une attitude chaleureuse, créant ainsi une atmosphère conviviale dès leur arrivée.
• Gérez les transactions de caisse avec une rapidité fulgurante, tout en maintenant une précision sans faille.
< i>Effectuez les tâches administratives liées au restaurant avec une efficacité remarquable, telles que la gestion des stocks, la tenue des registres et la facturation. < i>Coordonnez les activités entre notre restaurant d'entreprise et nos clients, en assurant une communication claire, un suivi attentif des demandes spécifiques et une résolution proactive des problèmes. Répondez aux demandes de renseignements avec patience, clarté et précision, offrant ainsi une expérience client mémorable.

Wir erwarten:

• De langue française et allemande ou niveau B2 au minimum.
• Une expérience préalable dans le service client est un atout, en particulier dans l'industrie de la restauration.
li>Votre talent inné pour la communication chaleureuse, empathique et claire est une véritable valeur ajoutée. < i>Votre souci du détail et votre quête constante d'excellence vous permettent d'offrir un service client exceptionnel. li>Vous êtes capable de gérer la caisse avec rapidité et précision, même lors des périodes de forte affluence.
• otre expérience dans les tâches administratives, comme la gestion des stocks, la tenue des registres et la facturation, est un plus.
li>Vos compétences en coordination et en communication vous permettent d'établir une collaboration harmonieuse entre le restaurant d'entreprise et le client. li>Vous pouvez travailler de manière autonome tout en contribuant activement au développement de nouveaux projets. li>Votre passion pour offrir une expérience client mémorable et créer un environnement accueillant est contagieuse. /ul>

Wir bieten:


• Des horaires de travail permettant un life-balance non négligeable.
• Un environnement de travail dynamique et convivial, où votre chaleur et votre amabilité seront valorisées chaque jour.
< i>Des opportunités d'apprentissage et de développement professionnel pour vous aider à progresser dans votre carrière. Une équipe passionnée et dévouée, prête à vous soutenir et à collaborer avec vous.
• D s avantages compétitifs, y compris un salaire attractif et des avantages sociaux.
• Une culture d'entreprise axée sur le respect, la diversité et l'inclusion.
li>Des horaires flexibles pour concilier votre vie personnelle et professionnelle.
• La possibilité de travailler dans un restaurant prisé, offrant une expérience culinaire de qualité supérieure.
• /ul>
  
  
  
  
  

  Branche: Anderes

  Funktion: Anderes

  
  
  

Tektronix is a global leader in test and measurement solutions, empowering engineers and innovators to accelerate discovery with precision and confidence. With over 75 years of innovation, we've helped shape major technological milestones around the world.
Operating in 21 countries, we serve a wide range of industries, including communications, automotive, aerospace, and education. Our mission is to simplify complexity and deliver measurement insights through cutting-edge tools and deep expertise.
At Tektronix, we believe in your potential to grow, contribute, and collaborate. We build strong partnerships with our customers and approach their challenges as our own. If you're passionate about innovation and customer success, you'll thrive in our dynamic, purpose-driven environment.
We are currently looking for a detail-oriented and customer-focused **Non-Technical Customer Support Specialist** to join our team in Switzerland. In this role, you will be responsible for ensuring the accurate and timely processing of customer orders, while maintaining a high level of customer satisfaction and cross-functional collaboration.
**Key Responsibilities:**
+ **Order Processing:** Manage the end-to-end processing of customer orders, including order entry, verification, and tracking, in compliance with internal policies and external regulations.
+ **Customer Communication:** Serve as a key point of contact for customers by handling inquiries, resolving issues, and providing regular updates on order status.
+ **Issue Resolution:** Identify and resolve problems during the order process, such as delays, incorrect items, or shipping errors, ensuring minimal disruption to the customer experience.
+ **Cross-Functional Collaboration:** Work closely with internal teams such as Sales, Shipping, Service, and Finance to ensure smooth and timely order fulfillment.
**Essential Skills & Qualifications:**
+ **Communication:** Strong verbal and written communication skills to engage effectively with customers and internal stakeholders.
+ **Organizational Skills:** Proven ability to manage multiple priorities, maintain accurate documentation, and meet deadlines.
+ **Problem-Solving:** Proactive approach to identifying and resolving issues quickly and efficiently.
+ **Attention to Detail:** High level of accuracy in order entry, tracking, and inventory coordination.
+ **Language Skills:** Fluency in English and **at least one** other European language (German, French, or Italian) is required; knowledge of additional languages is a plus.
+ **Technical Skills:** Experience with ERP systems such as Oracle or SAP is a plus.
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

**Position:** Technical Support Specialist II
**Location:** Steinackerstraße 53,8902 Urdorf, Switzerland
**Position Summary & Key Areas of Responsibility:**
+ Software distribution
+ Analysis of relevant logs, tracing and extracting relevant details
+ Creating tools, batch scripts, automation processes on request (optional)
+ Serving as the single point of contact to triage and escalate incidents
+ Creating analytics Reports
+ Maintaining software consistency
+ Software and application development (optional)
+ Database administration and manipulation (optional)
+ This position provides enhanced technical support to the teams that provide Remote and Managed Services to our customers, and to the customers who use these services. With the wide array of sources, the position may involve support for multiple product lines across different industries, including Communications and Finance.
+ Analysis of relevant logs, tracing and extracting relevant details from these logs, and understanding the relationship of the details across different products and components for the services our customers have implemented.
+ Serving as the single point of contact to triage and escalate incidents to various functional teams that will aid with problem resolution. Creating, managing, and owning tickets from start to end in the NCR incident management system (ensuring closure of all incident and problem records). Monitoring tickets and following defined standard work practices (including adherence to escalation parameters).
+ Adapting to operationally specific scenarios that vary by product, line of business, account, or geography. Following standard work practices and adapting to operational changes as needed. Providing support of account opportunity assessments and onboarding new practices
+ Analyzing service history and health to provide improved service enhancement recommendations. Proactively recommending improvements to support processes and practices. Working directly with customers and internal team members in a professional manner. Documenting lessons learned, processes, and procedures
+ Responsibilities include remotely coordinating the resources required to manage problem resolution for NCR products and services; Managing necessary resources and/or provide additional technical/functional knowledge necessary to resolve customer's (both internal and external) problems; Position will work directly with Remote Resolution Specialists, customers, or Customer Engineers to understand the problem, and retrieve complex known solutions using available systems, tools, and resources to resolve the customer's problems.
+ Create experience-based case candidate knowledge for inclusion in the Knowledge Base; Use available systems and information tools to identify and effectively match customer problems to documented solutions; Identify patterns, provide feedback, and make suggestions for process, project, system, tool and organizational improvements; Participates in the requirements gathering process and user testing
+ Participate in team meetings and activities;
+ May require rotation in work hours, pager rotation, 24/7 shift, and or extended hours, as needed, to accommodate customer needs. Work may span multiple time zones, cultures, and countries, and varying levels of management associated with multiple Customer personnel, internal organizations, and third-party suppliers
**Skill Requirements:**
+ Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives. Applies methodologies, processes, and tools to enhance work effectiveness and to implement process improvements. Leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence.
+ Demonstrates a sense of urgency for customers. Fosters teamwork by identifying and removing obstacles to ensure the organization's results are achieved.
+ Writes, speaks, listens, and presents information effectively and persuasively. Provides feedback to associates through verbal and/or written mediums.
**Basic Qualifications:**
+ The incumbent should possess a minimum Bachelor's or Master's University Degree with specialization in IT or equivalent work experience or relevant professional experience in this field
+ Minimum C1 English language skills
+ Experience with creating and managing release schedules, monitoring progress, monitoring and tracking completion of release deliverables.
+ Experience with recognizing and assisting in the resolution of conflicts and contentions within a release.
+ Candidates must have proven excellent communication and interpersonal skills.
+ Candidates should have strong organizational acumen.
+ Candidates should have ad hoc process understanding
**Preferred Qualifications:**
+ Deep knowledge in hardware and software of NCR Atleos ATMs
+ Deep knowledge in security devices like ECMAS and dual shutter from MIB
_The incumbent is required to comply with and adhere to all applicable, facility, safety, health, and environmental rules and regulations while working for this company._
#LI-MV1 #LI-remote

For our client, a company in the Hospitals and Health Care industry based in Zurich, we are looking for an ICT Service Desk & Support for a 9-month contract role with the aim of hiring for a permanent contract.

Your responsibilities:

• In this responsible and varied role, you support our users across all locations as the first point of contact in the ICT service desk. Professionally receiving questions and fault reports on hardware and software, analysis and triage at the responsible departments, answering user questions and solving faults in the first instance are part of your daily tasks. 
• In addition to application support, your area of work also includes managing the Windows client infrastructure, VoiP telephones, the managed printing system and conducting user training.

Your qualifications:

• You have completed a vocational apprenticeship as an IT specialist, ICT specialist EFZ or business IT. 
• You are very familiar with current Windows systems and Office applications and ideally know about VoIP telephony, software distribution, Citrix infrastructures and hospital applications. 
• Practical professional experience in the service desk & support area rounds off your profile. 
• You also have a category B driving license.
• You consider efficient organization, coordination and professional communication to be your strengths. 
• With your analytical, networked thinking, you can quickly recognize the relevant things and deal with them effectively. 
• You work in a customer-focused manner and have high social and communication skills.
• Good written and spoken German and English skills
• Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens, and current work permit holders in Switzerland.

Your application

Please apply online. For further information about the position, please contact your Gi Group recruiter, Mrs. Anh Nguyen (+41 76 586 02 13).

About Gi Group

Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people's lives in 37 countries around the world.

In Switzerland we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences and former Kelly Services. We are active in temporary, permanent and professional staffing as well as in a variety of complementary HR Services. With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market.

Gi Group is specialist for Temporary and Permanent staffing and your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.

Branche: Medizin/Krankenhaus

Funktion: Technologie/EDV

Anstellungsart: Try and Hire

Karrierestufe: Angestellte/r

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
In this position, the Assistant Scientist acts as a System Super User and primarily responsible for Master Data Management (MDM) for BMS in Boudry. This includes but is not limited to working globally and with other locations in managing and maintaining the laboratory data systems (e.g. LIMS) whenever required.
This position interacts with Local and Global IT, LIMS System Admins, Global LIMS Master Data Builders, LIMS End-Users (e.g. QC, Stability, QA, Manufacturing) and internal or global stakeholders.
**Key Responsibilities**
+ **Master Data Management**
+ Maintain and update master data objects according to Business documentation and needs.
+ Collaborate with appropriate laboratory personnel to ensure laboratory needs and requirements are accurate in the lab system setup.
+ Triage, assess, align and execute non-configuration related build.
+ Maintain the alignment of Master Data between Production and Lower environments as required.
+ **Compliance**
+ Performs all activities in compliance to cGMP and Data Integrity requirements and applicable standards and procedures.
+ Comply to EHS rules and safe work practices per applicable procedures.
+ Collaborate on Infinity change controls impact assessments for LIMS changes.
+ Collaborate on investigations in case of LIMS-related deviations.
+ Create and maintain master data/static data in LIMS according to Business documentation and needs.
+ Communicate technical issues and activity status updates to team members/direct management.
+ Perform other tasks as assigned.
**Qualifications & Experience**
+ Minimum Bachelor's degree in relevant scientific, computer, or engineering program with at least 1-3 years' experience in the biopharmaceutical industry, or equivalent combination of education and experience.
+ Basic knowledge and understanding of end-to-end QC processes, laboratory data and instrumentation preferred.
+ Basic knowledge in LIMS (Labware a strong plus).
+ Basic knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Visio) and/or other relevant software programs, preferred.
+ Ability to interpret and apply cGMPs, regulatory requirements, and industry best practices.
+ Excellent English verbal and written communication skills .
+ Professional command of French.
+ Demonstrated problem solving ability, attention to detail, and analytical thinking skills.
+ Ability to take initiative and prioritize objectives from multiple projects; adhere to scheduled timelines while maintaining flexibility, independently or as part of a team.
+ Ability to work independently or as part of a team.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R1594070
**Updated:** 2025-08-25 04:45:29.550 UTC
**Location:** Boudry-CH
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.